Pleasant helpful staff. Great breakfast in nice room.
No transportation offerred to local attraction Great America.
It was a very clean hotel and they had a great breakfast
Could not hook up to the internet
Close proximity to Six Flags
The indoor pool was chilly and the kids couldn't touch. Only the ledge was the heights posted.
The staff was kind and made us feel welcome. It was very clean also.
There was no hot tub.
Everything the staff was GREAT
The head of the cleaning staff she WANTS to act like the GM DON'T KNOW WHAT IS HER PROBLEM
Nice hotel. A step above my expectations
TV was limited Chanel's
everything about this hotel was very good clean and would be one of my number one choice is to stay at in Gurnee. from YOUR NEW FRIEND COOL RAUL thank you and staff for a great stay. SEE YOU SOON
I loved everything. a whirlpool would have been excellent
The room was comfortable and clean. The beds and pillows were comfy. The location is great and was perfect for our trip to six flags. The continental breakfast was better than expected, the hot waffles eggs and sausage were unexpected and delicious.
The pool was tiny and full of small children, no hot tub for the adults.
I like the staff very friendly. I also enjoyed the free breakfast, but most importantly my kids did as well and that's all that matters to me. Thank you
I can't say anything bad. I had a wonderful experience. Will definitely go again.
Staff members were fantastic and offered great customer service!
They did not have a good breakfast on Sunday !!!! They were out of most everything !!! My handicap daughter wanted eggs and a waffle and it was not brought out til we were done !!!
Great staff and fun place to stay
The mattresses are cheap and thin.
The bed and pillows were super comfortable.
Some alcohol for sale would of been nice. Also there was no 7up for sale.
There was a strong strange odor in the first room we were given.
the beds were amazing
no, the breakfast was really good too
Beds were good.
Remodeling going on.
location, price. excellent breakfast
the heating/ac unit in our room did not work right. it was very frustrating and loud and didn't allow me to sleep well
Close to the highway and the shopping mall
The window did not have a curtain that was fixed and would not close so I felt like there was no privacy. There was a lot of construction that limited the amenitites advertised.
The location to the park.
The staff was veery rude and the hotel was not clean when we arrived. Our floor was also very noisy and no one was able to sleep.
The hotel was very far from my area of interest. I was renting two rooms. Therefore, I did not go to the hotel, lost my reservation and ended up paying new rent in different location.
Location. Just down the road from Six Flags, plus plenty of restaurants and a movie theater all within walking distance.
They charged me for the room from the hotel itself. Still waiting on that to be paid back to my credit card.