|General||Air-conditioned, Bar/Lounge, Complimentary breakfast, Laundry facilities, Parking (free), Pool (indoor), Room service, Safe|
|Activities||Fitness center, Game room|
|Services||A/V equipment rental, Business center, Meeting/Banquet facilities|
Good, 197 reviews across the web
|Service||89% found the |
|Breakfast||83% found the |
|Grounds||Nice grounds. 83% satisfied guests.|
|Hotel||Hotel is nice enough. 78% mentioned it positively.|
|Room Cleanliness||75% said |
|Room Size||Only 65% said |
|Room Maintenance||For 56%, |
|Hotel Building||Building is not very nice. 59% negative comments.|
|Noise level||60% thought it was |
|Read all reviews from Travelocity|
|Read all reviews from Priceline|
Alarm going off in next room 2am called front desk several times from in house phone and cell phone. Had to get dressed in the middle of the night . Next day front desk not concerned about our lack of sleep. Offered 10 %. couldnt take it. No other help.Probably will not return
The room was very clean and the temperature inside was comfortable. Too many hotels keep the rooms either too hot or too cold. We received a call about an hour into our stay from the desk to make sure everything was right and I really liked that.
It might be something incredibly picky to mention, but I went to the vending machine in the middle of the night to get a water bottle, and the machine stuck. My guest also had the same problem while trying to get a snack. This was our ONLY complaint!
Best available in immediate market location
Bathrooms and tub/showersOn for 2nd tier limited service hotel with some age
Clean, comfortable. Staff went up and beyond to be helpful.
Problems with elevatorGreat experience, would go again.
Staff was amazing. My boys throughly enjoyed the pool. The prices for vending machines as well as in bar were excellent as well.
The breakfast buffet was not outstanding apart from the waffle machines. Food was too long in warmers; muffins not fresh. No non-pork meat options available.Wonderful staff, excellent location for your Harper's Ferry stay. It was nice to have a pool as well as dining options upon our arrival. Rooms are clean and spacious, although the air conditioning unit is a bit noisy. Would stay here again no problem. Excellent value for the money.
The staff was very friendly and helpful. The buffet breakfast was very good.
The entrance is a little unsafe to crossover Rt. 340
The hotel should be a one star rating. Old and in need of an update. There was quite a bit of noise that could be heard between rooms.The hotel was below what I expected.
NoYou gotta stay there. Indoor pool the rooms very clean