Convenient to airport. Shuttle bus is GBP 8 per person. If 2 people that's GBP 16. Taxi is GBP 18 - go by taxi! Hotel has a pretty good restaurant. Room upgrade is not worth it - rooms are the same as regular (having stayed before in many rooms here). Good gym and pool.
Only 1 computer station in the exec lounge. Should have at least 2. Lots of times had to wait >30 minutes.
Overnight stay at Heathrow, prior ot flight
The location, the services. And we really like the casual coziness of the Barhemia lounge and cafe. We always enjoy relaxing there, watching tv with food and drinks.
The bed was extremely comfortable and the room was quiet despite being located across the street from the hotel.
Close to the airport, quiet, well cooked breakfast, excellent Italian restaurant
far too expensive for a transit hotel, no warmth, bereft of human kindness in architecture and facilities, matress well worn, so poor nights sleep before travelling, need a second mortgage to buy food and especially drink
We only had a overnight stay in the heathrow Marriott so none of the above catagories apply, Nevertheless our short stay was very comfortable, and I would not hesitate in recommending this hotel
Family room was offered hence we could stay in the one room as a family.
Price of the restaurant
Cleanliness of room
The Execuitve Lounge was very small and uncomfortable and certainly not worth paying for an upgrade to get use of it.
I thought the reception into the hotel was excellent, the staff were very helpful and polite. The room was well appointed, comfortable and very clean.