|General||24 hour front desk, Air-conditioned, Complimentary breakfast, Hot tub, Laundry facilities, Non-smoking rooms available, Parking (free), Pool (indoor), Safe, Wheelchair accessible|
|Services||A/V equipment rental, Laundry service|
|Internet||Internet (free), WiFi (free)|
|Policy||Pets not allowed|
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The hotel rooms were nice
Staff was inadequate. When we called down to ask why we had no water and why we were not informed -- they said because I just got here.The hotel while nice, lacked in customer service. We had no working shower and we were not notified. I got in the shower, started it up and it was trickling out -- it then started full force so I jumped in, to my mistake, as soon as I had shampoo in my hair, the shower cut off completely -- it took another 10 minutes to get enough water to get rinsed off as it would only trickle out. When I called to the front desk to ask why we were not notified of no water she stated 'I could not have notified you I just got here'....why in the world would management not have notified ever customer staying at this hotel that there was no water. The air condition did not work at all. The hotel staff were not helpful at all and when leaving I went to talk to someone at the front desk and no one w...
Our room was very spacious.
The hair dryer would not stay on. I reported this to the desk and was told they would make a note of it. No apology issued.I would stay at this hotel again. Very friendly helpful staff overall. The food was good. The room was clean and spacious.
The room was big and we liked the desk for the laptop.
noWe liked the hotel and we will be back.