Henrico 12 Passenger Van Rental
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Cheap 12 passenger van rentals in Henrico
Find the latest 12 passenger van, minivan and minibus deals in Henrico| Passenger van |
| Commercial |
Henrico 12 passenger van rental reviews and directory
Enterprise Rent-A-Car
2.0
Poor
23 reviewsCleanliness
2.0
Comfort
2.0
Pick-up/Drop-off
2.0
Value for money
2.0
6 locations in Henrico
Filters
Reviews
10.0 Wonderful
Apr 2024
2.0 Poor
Jun 2020
Pros:
I didn’t like anything, we reserved our car for 8am, and 10am we were still waiting for them to bring a car from another location. Not only did we miss our flight from DC they gave us a car that was like $28 more per day and expected me to pay the difference which I couldn’t afford. You guys ruined everything and even made us arrive a day late for our vacation. When you’re on dialysis traveling can be extremely hectic & you guys made it ten times more difficult for a single mother trying to go on a trip.Cons:
Only book the cars that you have, we wasted so much time waiting on a economy sized car only to be hit with a 2 door Camero from another lot that we couldn’t afford. You seriously ruined my 1st solo vacation with my kids, nothing went as planned after we didn’t have a car to get to the airport. I seriously can’t think of any way it could’ve gotten worse. You made me look unreliable to the 2 people that were looking up to me for a good time.9.6 Wonderful
Jun 2019
Pros:
Staff and ease of pick up and drop off great.Cons:
Was not wild over the rental car itself as it had several bad blind spots. Not Enterprises fault.9.6 Wonderful
Apr 2019
Pros:
Staff very friendly and helpful2.0 Poor
Jun 2017
Cons:
We arrived at the airport to pick up our car at 5:15pm. We were told our car rental was off site (which we were not aware of). The Enterprise agent at the airport called the Enterprise location. We requested a guest pick up; we were told we would not be picked up. We decided to take a cab to that location; we were told they were closing and they would not be open for our rental car pick up. We rented a car at the airport from another rental car agency.8.0 Very good
Apr 2017
Pros:
customer care, the guy was nice to me when I picked the van, and when I misplaced the key, I called and talked to a nice operator who got a help for me within short time.Cons:
I returned it on the 17th at 9:16 pm, but on the invoice that i just received you charged me as if i returned it on the 18th. I should have a discount for returning it earlier than the scheduled return time.Hertz
No score available yet
Best rated
One location in Henrico
Filters
Reviews
2.0 Poor
Nov 2022
2.0 Poor
Nov 2022
4.0 Mediocre
Dec 2021
2.0 Poor
Apr 2021
Pros:
I made the reso with 48.00 rate, I released I made a mistake seconds after I made it. I called and switched the location, I was told on the phone I would not be charged a new rate. I have the call transcripts, date, time and person. I get to richmond and yep you charged me the higher rate. I am not happy and I am letting American Express deal with it. I do not have time to be ripped off by companies.Cons:
I made the reso with 48.00 rate, I released I made a mistake seconds after I made it. I called and switched the location, I was told on the phone I would not be charged a new rate. I have the call transcripts, date, time and person. I get to richmond and yep you charged me the higher rate. I am not happy and I am letting American Express deal with it. I do not have time to be ripped off by companies.4.0 Mediocre
Feb 2021
Pros:
That I was still able to get a vehicle.Cons:
The car should have been prepared and ready to go by the time of reservation.8.0 Very good
Feb 2021
Pros:
Staff was friendly.Cons:
I reserved a large SUV and called two days early to ensure the car would be ready and move the pick-up and return a few hours early. When I arrived they did not have a large SUV and offered a Suburban. I was okay with that but they said there would be an additional charge, and I would need to bring it back a day early or pay a fee. Surprises at pick-up usually aren't good.Avis
No score available yet
One location in Henrico
Filters
Reviews
9.6 Wonderful
Mar 2018
Pros:
Excellent personal, very good and new car.Cons:
A car wasn't perfect clean.10.0 Wonderful
Jun 2017
Pros:
Easy pickup. Excellent vehicle.Cons:
No complaints at all.2.8 Poor
Jun 2017
Cons:
I reserved an impala and they wouldn't honor that. They gave me a smaller Malibu and said it would cost $9 per day to upgrade. The car has a greasy dashboard which the agent verified and asked the employee to wipe down the grease. He was nasty and threatening and said they wouldn't charge me for the grease, just for damages. I didn't care about the charge, I just wanted a clean car. Lastly, the lot go store your own vehicle was too far away with no shuttle.Budget
No score available yet
One location in Henrico
Filters
Reviews
8.4 Very good
Jul 2019
Pros:
The staff was friendly and helpful, and the quality and comfort of the vehicle was great.Cons:
The drop off was a little shaky because of a misunderstanding between the employee and customer so it took longer than it should've but this was minor. Also a previous customer whom had the vehicle before me put a medium sized hole in the rear bumper so it took away from the appearance of the car.2.0 Poor
Apr 2019
Pros:
NOthingCons:
Depite kayak showing that there were cars available, Budget had none, weren't getting any more, and if they did they were going to go to people who made reservations before me and for a longer time. That was exactly what the curt woman behind the counter said.6.0 Okay
Apr 2019
Pros:
Cheap rental, car was clean and generally fineCons:
There were no cars available when I went to pick up so I had to wait over an hour until someone returned a car. Then the employee did not believe my credit card was real. She spent 15 minutes calling various supervisors and American Express to verify it before running the card. Horrible experience!8.8 Very good
May 2018
Cons:
I was called on my way to pick up a 9am one way rental saying no car was available till at least 10:30am. I was already on the way to get dropped. Luckily, when I reached, a car came in and took about 30min to get cleaned. The whole situation was tension filled, as I had to catch a flight in Washington Dulles.2.0 Poor
Jan 2017
Cons:
They change The price when I got there so I canceled my reservation10.0 Wonderful
Mar 2016
Pros:
Paulette was awesome. She was very helpful. She gave us recommendations on where to dine, sites to see. Easy pick up and drop off!Cons:
NothingRent-A-Wreck
No score available yet
One location in Henrico
102 travelers who rented a car in Henrico gave the car agency they used an average rating of 2.0
FAQs about renting a 12 passenger van in Henrico
What other types of van can I rent in Henrico?
Along with a 12 passenger van, rental companies in Henrico offer 7 passenger vans and 15 passenger vans.
Airports serving Henrico
Henrico 12 Passenger Van Rental Information
| Pick-up location | Henrico |
|---|---|
| Car types | Van, Minivan |
| Rental locations | 1 |
| Airport locations | 0 |