Book Hertz car rentals in Grass Valley

Reviews for Hertz in Grass Valley

Recent reviews

Traveler rating

Wonderful

1

Very good

1

Good

0

Okay

0

Fair

0

Mediocre

0

Poor

1

2.0

Pros:C-19 stopped rental, not hertz faltReviewed May 3 2020

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8.8

Pros:Car was clean, good gas mileageCons:Informing me of large $200 deposit and staff was kinda rude with the Lysol.Reviewed Apr 9 2020

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3.6

Pros:Drop off very easyCons:Didn't have the car I reserved available because they overbooked and a "glitch" in their system (bull). Was forced to pay extra for an "upgrade" to rent, unless I wanted to "wait around" for when a car would show up. What's the point of reservations then!?Reviewed May 13 2019

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8.0

Pros:Yes, very friendly and helpful. Very good experienceReviewed May 12 2019

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2.0

Pros:There was no car available, they "overbooked".Reviewed Apr 16 2019

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2.8

Pros:The owner of the grass valley location is friendly but the car a rented did not meet my expectationsCons:Ive never rented from hertz. When I picked up my car they only had a Kia Forte that and he “didn’t have time to clean it” the car had been returned from Vegas. contract was still in the car. No cars available from northern ca to so cal to upgrade. Embarrassing... car also made clicking soundsReviewed Apr 9 2019

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2.0

Absolute horrorCons:I had rented a car to get me to the airport to catch an international flight from SF to India. When I went to pick up my car (2hrs after my scheduled pick up time) they told me they wouldn’t have a car ready for another 6-8 hours! They offered no help whatsoever. Had to end up paying s friend to drive me 7hrs round trip to the airport. Luckily I have good friends!!! I will never rent through Hertz again unless I have absolutely no other option.Reviewed Dec 11 2018

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2.0

There was not a car availableCons:I booked on kayak more than 24 hours in advance. 2 hours before i was supposed to pick up the car they called me to tell me there wouldn’t be one available at the time that i made the reservation. They told me they would call when one was available. They still haven’t called.Reviewed Nov 29 2018

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7.6

Pros:Immediately accommodated my request for a car with better visibilityCons:The car smelled overwhelmingly like marijuana!Reviewed Dec 30 2017

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2.0

No car!Pros:Nothing.Cons:Reserved a car for Thursday. Arrived to pick it up and was informed that they were overbooked and wouldn't have a car available until Monday.Reviewed Jun 17 2017

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2.0

Pros:Nothing. I ran into a friend outside, had nothing to do with renting a car. Only positive thing to happen near hertz.Cons:Worst customer service ever! First off, stock reservation time is 12pm on website, got there and dude went to lunch. Got there atm1pm and watched this dill holeifrom hertz screw up two reservations in front of me! Then got to me, and screwed my payment up somehow. Worst experience ever. Left without a car, and wasted hours. Dont rent from these idiots, especially in auburn!Reviewed Jun 9 2017

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8.0

Great value!Pros:Great value with a new car.Cons:Pick-up address was for old location, needs to be updated.Reviewed May 21 2017

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More

• What is the most popular rental car from Hertz in Grass Valley?

  Mini (Dodge Grand Caravan or similar) is the most frequently booked rental car type from Hertz in Grass Valley.

• How many car rental locations does Hertz have in Grass Valley?

  Hertz has 1 rental location in Grass Valley. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: Sacramento Intl airport (SMF)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Sacramento Intl airport (SMF)?

  Yes