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Spacious room We found hair on the bed sheets and the one of tge pillow case was dirty. The hotel doesn't have a good layout, lots of doors everywhere and you can easily get into the hotel without passing through the reception accesing their back doors.
The rooms were comfortable but is definately dated, at some point the room has been flooded as the bathroom door was warped and delaminating,grout was either dirty or mouldy?? Also we were in 115 across from the launder room and the cleaning staff was extremly loud in the (every) mornings, The first morning we left by 8 and returned at about 3:30 and they hadn't cleaned the room yet we had to sit in the lobby and wait. We were not even offered a coffee for the inconvienence, what we were told was that "We have 73 rooms(I think he said) a woman chimed in that with that many rooms it takes a long time to clean them,(It takes a 1/2 hour to clean each room) If they have that much time to clean each room I would expect them to be cleaner As for what I like about the Hotel was the location. Check the dirt in the corners behind the doors. For the price of your rooms I expected better.
THe staff is very helpful, the room is clean. It is what a hotel should be. The first night, it was cold and we had no heat. It was fixed the next day. One morning, we had no hot water, they had cleaned the spa apparently. It took on hour for the hot water to return.
Clean rooms, fun pool, nice breakfast, kids liked the popcorn in the afternoon and good service.
Everything was just great. Had no problems.
The ladies on staff all week were so great, very helpful and always available for any questions or anything I needed. The whole place, including everything in the room smelled, looked, and felt clean - VERY important to me. Room 316 has a normal shower curtain rod, it looks like the old rounded one was broken off, it would be great to see that fixed and a rounded curtain rod put back up. Room 204 was perfect. A fruit bowl would be nice if included in the continental break
The hotel was fine but your unethical, dishonest con ways of booking and charging ppl is repugnent and tacky. Unsubscribe me from all marketing -once i receive my fair compensation - or i will report your business for spamming laws in Canada as well.
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Room was clean and the location is great with several restaurants nearby and the staff was very friendly. Have stayed at this hotel before and during previous stays I had no issues. The one thing that ruined my stay was the bed...it must have been an old mattress or in dire need of flipping or something. The only way I could avoid the divots and lumps was to literally sleep sideways with my head at the side instead of the top. Was a new experience for me, never have I had a bed that uncomfortable.
Nice clean spacious room, close proximity to shopping, nice pool, very quiet Breakfast is available from 6am to 9am weekdays...not very suitable for vacationing when a later breakfast would suit better! Should be until 10am at least...not just on weekends!
The hotel is new and had amenities that would be expected + good breakfast, and the staff was super friendly. I thought it was nice and spacious.