The room itself was very impressive. But there was almost zero guest service as far as concierge, room service, and housekeeping. We were told multiple times that there was an open restaurant and heated pools but the restaurants were closed, as were the pools.
We had a blast staying at the Marriott Grande Ocean Vacation Club Resort this past August. The employees at the resort were friendly, helpful and made you feel right at home. We had a very well appointed two bedroom/two bathroom condo that faced the lagoon and the North pool. The mater bedroom had a king size bed, jacuzzi tub, and a balcony. The 2nd bedroom had two queen size beds in it, plus there was a pull-out sofa in the living room. We were just steps away from the beach! There were several outdoor pools, numerous hot tubs, a rec center, gym, deli and pool bar all within a minutes walk from our condo. Our teen boys enjoyed meeting other kids and stayed up mostly by the pools, while my husband, daughter and I relaxed on the beautiful, expansive beach. We rented bikes right on site and toured the island via the miles of bike trails that traverse Hilton Head. Many wonderful restaurants and shops were within walking distance. We visited nearby Sea Pines Plantation, where Harbour Town and South Beach offered fine dining, shopping and outdoor bands at night. My family loved Hilton Head and we will definitely will be visiting there again next year!
Very spacious 2 BR villa with full kitchen, loving room and dining area. Would definitely stay again.