Holyoke Hotel & Conference Center - Reviews

Enjoyed our stay, price was... – Posted Oct 27 2011

Excellent

Enjoyed our stay, price was incredible for the service and the room, no complaints at all, planning on staying there again next year.... more on MYTravelGuide

The name of the hotel had... – Posted Sep 27 2011

Horrible

The name of the hotel had changed from the name on the reservation, which was the first clue that it would be a disappointing experience. When we... more on MYTravelGuide

For the price, this is... – Posted May 10 2011

Good

For the price, this is exactly what I expected. The rooms were clean, the staff nice and the pool fun for the kids. They had clearly renovated the... more on MYTravelGuide

My boyfriend and I stayed... – Posted Nov 3 2010

Good

My boyfriend and I stayed here while attending a wedding nearby. We checked in after the rehersal dinner which was around 10 pm and had no problems... more on MYTravelGuide

The hotel was located in an... – Posted Oct 11 2010

Excellent

The hotel was located in an area with many dining and shopping opportunities. Very clean room and very friendly front desk staff. The shower had... more on MYTravelGuide

The location was right off... – Posted Sep 26 2010

Excellent

The location was right off the highway. There was a Friendly's attached to the hotel. That was convenient. The Internet was free.... more on MYTravelGuide

The staff was friendly, but... – Posted Sep 21 2010

Okay

The staff was friendly, but the room they put us in was right next to the laundry room that was painted. The room was very musty, the sheets looked... more on MYTravelGuide

Location.Bed was too hard and ... – Posted Nov 22 2009

Good

Location.Bed was too hard and heating was air blown.“A nice enough hotel for family, business, or inexpensive leisure. No complaints.”... more on MYTravelGuide

It was very conveniently... – Posted Sep 18 2009

Good

It was very conveniently located near I-90 and I-91.“It was a perfectly reasonable, although unremarkable hotel. We were able to get a good deal... more on MYTravelGuide

rooms were very clean and... – Posted Aug 28 2009

Good

rooms were very clean and comfy bed“We enjoyed staying at this hotel. It was very nice and clean. The beds were soooo comfy. I would recommend... more on MYTravelGuide

Clean, nice people, great... – Posted Aug 24 2009

Excellent

Clean, nice people, great pool.Pool opens late.“Quick check in/out, nice pool/whirlpool, clean. Great shower. Nice towels. GREAT bed! No complaints!”... more on MYTravelGuide

locationcovered with bites on ... – Posted Aug 22 2009

Okay

locationcovered with bites on legs when husband woke up“ok but nothing to write home about- not a fan of Holiday Inn's anyway because there is no... more on MYTravelGuide

The pool and game room were... – Posted Aug 13 2009

Horrible

The pool and game room were okay but closed fairly early.Too much to say.“Bad.”... more on MYTravelGuide

This hotel was immaculate and ... – Posted Aug 12 2009

Horrible

This hotel was immaculate and very attractive. The beds were comfortable. Great experience.There was not one thing that we did not like.“I would... more on MYTravelGuide

The swimming pool was a nice... – Posted Jun 4 2009

Mediocre

The swimming pool was a nice size and water was warm.You could not open the windows and the room smelled old.“The hotel may have been a 3 star at... more on MYTravelGuide

Staff was courteous.Decor was ... – Posted May 31 2009

Okay

Staff was courteous.Decor was stale, jacuzzi had lots of peeling paint, parking lot was cracked and ugly.“We were there for three days and the hotel... more on MYTravelGuide

Location; rooms were fine... – Posted May 30 2009

Okay

Location; rooms were fine.Guest services manager - cold and indifferent.“Non-smoking rooms are next door to, or across the hall from smoking rooms -... more on MYTravelGuide

It was close to the highway... – Posted Apr 20 2009

Horrible

It was close to the highway.“The hotel was dirty, old, with a musty smoking smell throughout.”... more on MYTravelGuide

It's convenient, inexpensive, ... – Posted Apr 16 2009

Good

It's convenient, inexpensive, and Friendly's is great for breakfast.Bathroom could have been cleaner.“Great hotel!”... more on MYTravelGuide

Shortage of non-smoking rooms ... – Posted Mar 18 2009

Good

Shortage of non-smoking rooms almost required me to take same.Allows smoking in some rooms. Coffee-maker was in the bathroom.“I arrived around 7p.m,... more on MYTravelGuide

Close to job, friendly... – Posted Jan 26 2009

Excellent

Close to job, friendly attached.Snow removal from parking lot - machine broke in Gym.“I was very please and look forward to staying again.”... more on MYTravelGuide

Mall right across the street... – Posted Nov 12 2008

Excellent

Mall right across the street.No continental breakfast.“Clean, convenient, much better than I expected. Probaly the best choice in western mass.”... more on MYTravelGuide

Convenient location.Heating... – Posted Nov 7 2008

Okay

Convenient location.Heating system in room was very bad.“This hotel had been updated but our room lacked the amenities that we had hoped.The room was ... more on MYTravelGuide

It was renovated since we... – Posted Oct 23 2008

Excellent

It was renovated since we stayed there last year and the cleanliness was much appreciated.“This newly renovated Holiday Inn was clean and very... more on MYTravelGuide

Great pool & spa.Staff was... – Posted Sep 24 2008

Excellent

Great pool & spa.Staff was slow - didn't know area.“Overall thought it was great, clean, easy to get to and comfortable.”... more on MYTravelGuide

I like the hotel location... – Posted Sep 10 2008

Mediocre

I like the hotel location.Smoking room. Overall dirty.“Smoking rooms smell disgusting. Actually the entire floor smelled like old stale smoke. Hotel... more on MYTravelGuide

Convenient location, helpful... – Posted Sep 10 2008

Good

Convenient location, helpful staff.Hot water was not available.“This is not a 3 star hotel, maybe a 2 1/2. Good location to Mass Turnpike and I-91.... more on MYTravelGuide

Easy to find - attached... – Posted Sep 6 2008

Good

Easy to find - attached restaurant.Front desk staff gave me attitude when I checked in.“The phone system in the entire hotel did not function during... more on MYTravelGuide

The activities for the... – Posted Sep 4 2008

Excellent

The activities for the children.NA.“It was comfortable, had lots for the kids to do, was in a convenient location & had a friendly staff. If all... more on MYTravelGuide

Unattractive lobby and still... – Posted Sep 3 2008

Excellent

Unattractive lobby and still allows smoking, also no changing room for pool.“Front desk staff was very accommodating.”... more on MYTravelGuide

It was a nice that it has all ... – Posted Sep 3 2008

Excellent

It was a nice that it has all amenities we expected.The fact that the pool was closed by 10 pm.“Our staying at this hotel was what we expected to be. ... more on MYTravelGuide

The pool and the location... – Posted Sep 1 2008

Good

The pool and the location.Nothing bad to say.“Mostly clean, staff was nice, and the location was great.”... more on MYTravelGuide

Convenient.I had non-smoking... – Posted Aug 23 2008

Mediocre

Convenient.I had non-smoking room, filled with smoke due to the smoking rooms on floor.“My only suggestion is that if you want a nonsmoking room, do... more on MYTravelGuide

Pinball.Low ceilings.“Clean,... – Posted Aug 21 2008

Good

Pinball.Low ceilings.“Clean, free wireless, good bedding/beds, Holidome was nice, pool and gaming area nice, great staff. Better than your typical... more on MYTravelGuide

The hot tub is out of this... – Posted Aug 20 2008

Excellent

The hot tub is out of this world.The location of my room. Third floor-had to take elevator.“This is everything you would need in a hotel. I love the... more on MYTravelGuide

Took us for early check in-... – Posted Aug 14 2008

Excellent

Took us for early check in- no restriction on room was on 1st floor.Pool/sauna hot tub hours of use were too restrictive- 10 am-10pm.“Top quality.... more on MYTravelGuide

Beds were comfortable.The... – Posted Aug 14 2008

Good

Beds were comfortable.The area was not overly safe-gang of 50 kids in street.“The hotel itself was average, but beds were comfortable and room was... more on MYTravelGuide

Great price and very nice... – Posted Aug 14 2008

Excellent

Great price and very nice pool.Older hotel and our room had not been renovated.“Convenient to highway, room was fine, price was great, nice pool.”... more on MYTravelGuide

It was clean and comfortable... – Posted Aug 10 2008

Good

It was clean and comfortable.Double beds instead of queen.“Overall it was fine. However, the tub drain was almost completely plugged and the bathroom ... more on MYTravelGuide

Easy to check in/out.We were... – Posted Aug 6 2008

Okay

Easy to check in/out.We were given a smoking room.“This Holiday Inn was not as good as other Holiday Inns I've stayed at. The biggest complaint was... more on MYTravelGuide

Great staff!Room smelled... – Posted Jul 24 2008

Excellent

Great staff!Room smelled deodorized clean. Better than stinky, but I don't like the smell of the chemicals.“A hidden gem in Holyoke, MA. I live in... more on MYTravelGuide

Price.Lack of towels in pool... – Posted Jul 21 2008

Good

Price.Lack of towels in pool were always an issue.“The hotel is almost done its remodel and after 2.5 years its long overdue. It looks good however... more on MYTravelGuide

Front desk staff was very... – Posted Jul 20 2008

Good

Front desk staff was very nice.Cleaning staff rough and heard them curse a few times.“Overall not a bad hotel. We are overall happy with our stay.... more on MYTravelGuide

They offered free baseball... – Posted Jul 14 2008

Excellent

They offered free baseball tickets to the Blue sox game.Hot water faucets didn't work real well.“Room was clean and very nice. Would stay here again... more on MYTravelGuide

It was conveniently located... – Posted Jul 14 2008

Excellent

It was conveniently located next to the highway. Also it appeared to be a higher quality hotel.There was a wait to check-in, but it might have been... more on MYTravelGuide

Mattress.Room location across ... – Posted Jul 12 2008

Okay

Mattress.Room location across from pool. Window faces lobby/hall. Dirty window. Janitor cart outside window.“Not a 3 star. Would rate as a 2 star.”... more on MYTravelGuide

Liked the area, easy access... – Posted Jul 11 2008

Okay

Liked the area, easy access for where I needed to be. had a pool and was child friendly.Room could have been a little more up to date. Bed spread... more on MYTravelGuide