The Waikiki Grand is located one block from the sands of Waikiki Beach, across from the Honolulu Zoo and near the Waikiki Aquarium. Beach activities, art shows, cultural festivals, and music concerts in Queen Kapiolani Park are just steps away. Enjoy a meal at Teddy's Bigger Burgers or have a cocktail at Hula's Bar & Lei Stand. The hotel offers a selection of moderately-priced, non-smoking hotel rooms with ocean, Diamond Head, or Kapiolani Park views.
The hotel staff was not particularly helpful, nor very friendly.
I was happy only with the location and the rate of the hotel, other than this nothing.
The hotel staff attitude,cooperation and reaction was so poor regarding the interaction with the clients; The windows room were so dirty that you hardly could watch outside; The mattress incomfortable; In the 21st century it's abnormal that you can't offer an acces (a limited one - 15 -30 min) to a computer (not all the people carry with them on vacation a personal laptop), etc
nice environment. very comfortable flat
it has been one of the worse experience in my life.
First room was completely dirty and broken. I think nobody never cleaned this room before. I asked to have another room the day after (because after 10pm there is nobody in the reception).Second room was fully of: ant, bugs, and some insect that they liked my laptop. I am still killing them. The hotel in general is also noisy but i guess it's also the area.
room service, didn't come through my room until my final day, furniture microwave wasn't clean
That it was near the beach
The service was terrible and the rooms were really weird
The closeness to the beach andWakiki
Fix the Elevator
The hotel is conveniently located close to Waikiki Beach. The rooms are small but nice and clean.
The location of the hotel is excellent. And the hotel is familier to the dogs, and the kitchenette is very clean and easy to use.
I requested the parking several times, but I couldn't get the answer from the hotel soon.The front clerks there were not efficient.
location is good
There are cockroaches in the room. The hallways and floors in the room are very dirty (sticky). It is ridicules that the hand basin and mirrors are not inside the bathroom. Air-conditioning is very noisy. Mattress is too soft. There's only 1 chair in a room for 2 people !