Ala Moana Hotel - Reviews

This was not a good hotel for ... – Posted Dec 31 2011

Horrible

This was not a good hotel for a family. The room was cute but tiny...really tiny. Boutique hotel, not family friendly. We requested 2 beds and only... more on MYTravelGuide

We live on Oahu and have... – Posted Dec 25 2011

Horrible

We live on Oahu and have stayed in multiple Waikiki hotels/resorts. This was by far the worst hotel and I believe borders on false advertising. The... more on MYTravelGuide

This is our 3rd visit to... – Posted Oct 27 2011

Excellent

This is our 3rd visit to Oahu, so we wanted to avoid the crowded Waikiki beach area. This hotel is in a quiet location near the freeways. The rooms... more on MYTravelGuide

Good location, Good staff.... – Posted Oct 10 2011

Excellent

Good location, Good staff.... more on MYTravelGuide

Would stay if alone or 1... – Posted Sep 21 2011

Good

Would stay if alone or 1 person, not with children, too crowded. Need to have bedding in room when knowing using sofabed.... more on MYTravelGuide

This hotel is not... – Posted Aug 16 2011

Okay

This hotel is not accommodating to solo business travelers (single females especially). My meetings went late and once I was done I couldn't go down... more on MYTravelGuide

This hotel was clean, but not ... – Posted Aug 8 2011

Okay

This hotel was clean, but not worth the money I paid Priceline, nor was I excited about the upgrade to a better view of the city and part of the... more on MYTravelGuide

Of the 3 hotels I stayed in... – Posted Jul 3 2011

Okay

Of the 3 hotels I stayed in Honolulu this was the biggest disappointment. This hotel is rated as 3 1/2 stars, but should be rated 2 or at best 2 1/2. ... more on MYTravelGuide

Would not recommend staying... – Posted Jun 12 2011

Mediocre

Would not recommend staying here.... more on MYTravelGuide

I knew the location wasn't... – Posted May 25 2011

Okay

I knew the location wasn't great going in, but I thought they would have some sort of shuttle system going to get guests to Waikiki area. I also... more on MYTravelGuide

Basic, clean, convenient for... – Posted Apr 7 2011

Okay

Basic, clean, convenient for attending conventions there. The room is tiny, and front desk receptionists are not very friendly.... more on MYTravelGuide

“Glad we stayed in this... – Posted Mar 18 2011

Excellent

As we entered the fresh atmosphere of the lobby we were greeted by hospitable and friendly people in the counter. We asked the lady to give us a room ... more on Travelocity

Stay 3-1-11/3-8-11... – Posted Mar 9 2011

Okay

3-8-2011My husband & spent a week at Ala Moana Hotel.I was very disappoointed in the hotel overall.We were given a room with a full bed.Why does any... more on Travelocity

Nice remodel and great... – Posted Jan 20 2011

Good

Nice remodel and great location.... more on MYTravelGuide

It is near the Convention... – Posted Nov 7 2010

Horrible

It is near the Convention center. so I guess that's a bonus. No room service, and when I ordered from a restaurant delivery service, I was told that... more on MYTravelGuide

It is renovated--- cleaned... – Posted Oct 22 2010

Good

It is renovated--- cleaned rooms every nite. Maintenance was accommodating and polite. No major problems.... more on MYTravelGuide

Excellent location. Near Ala... – Posted Oct 3 2010

Excellent

Excellent location. Near Ala Moana Shopping Center, the beach, the convention center. Clean and recently updated and renovated. Friendly staff. Rooms ... more on MYTravelGuide

Since the economic crisis,... – Posted Sep 7 2010

Excellent

Since the economic crisis, the Ala Moana Hotel has lost some services and needs to re-institute. Otherwise the hotel is a very good hotel for a... more on MYTravelGuide

Worse hotel for your money.... – Posted Aug 28 2010

Horrible

Parking is cramped and expensive, especially when you consider the ample free adjacent mall parking. Speaking of mall, that is this hotels location,... more on Travelocity

Anniversary... – Posted Aug 1 2010

Okay

My hubby and I stayed here after spending a week in another hotel (nicer) on the island (but they were overbooked so we had to spend our last 2... more on Travelocity

stayed jul10... – Posted Jul 31 2010

Mediocre

I would not stay at this hotel again because the customer service was so bad. The room was too small and the bathroom you needto close the door to... more on Travelocity

Ala Moana Hotel, Honolulu... – Posted Jun 19 2010

Excellent

I stayed at the Ala Moana two years ago because of its location near the convention center. (The huge shopping mall next door is great, too.) The Ala ... more on Travelocity

our stay was great... – Posted Mar 24 2010

Good

The room was a great size. very clean and quiet. perfect for our family. Would stay there again. And would recomend to any one.... more on Travelocity

Disappointed... – Posted Feb 23 2010

Okay

I was disappointed with the front and activities desk. On several occassions I called both desks and after 15 rings I decided no one would answer the ... more on Travelocity

Good location.Room category... – Posted Jun 22 2009

Good

Good location.Room category disceiving.“I booked 2 rooms for 2 male travelers in each room, but on checking into the hotel, the room was a queen bed... more on MYTravelGuide

Ala Moana Hotel... – Posted Apr 28 2009

Horrible

Worst hotel I have ever stayed at. I would avoid at all cost.Staff is very unfriendly and spoiled my trip to Hawaii.... more on Travelocity

The rooms were clean.Nothing... – Posted Apr 10 2009

Excellent

The rooms were clean.Nothing else was nice.“Homeless beggars outside the hotel. I paid $20 a day for valet parking and my GPS got off out of the... more on MYTravelGuide

The hotel for the most part... – Posted Feb 24 2009

Okay

I thought this hotel was adequate. The housekeeping services were less than optimal. For example, there were atleast two days were our room was not... more on Travelocity

Ala Moana - Kona Tower... – Posted Jan 4 2009

Excellent

I have stayed at the Ala Moana several times over the years.My family and I were always in the other taller tower and found it to be nice if a bit... more on Travelocity

All that we expected... – Posted Sep 23 2008

Excellent

My wife and I stayed for 7 nights and 8 days on our honeymoon and one year anniversary all bundled as one.The room and the view were awesome.The... more on Travelocity

Great Hotel... – Posted Sep 12 2008

Excellent

The Ala Moana Hotel was very clean and one of the best prices for a 4 star hotel I found in my research.The staff was helpful and friendly.This was... more on Travelocity

great experience... – Posted Aug 27 2008

Excellent

had a great experience... clean rooms, friendly staff. love the location!! away from the waikiki crowd. can walk across the ramp (on 2nd floor) to... more on Travelocity

An ok stay... – Posted Aug 25 2008

Okay

The hotel was clean and comfortable, but the full service part of the hotel was not present. good thing the mall was next door.... more on Travelocity

On target - price and... – Posted Jun 26 2008

Excellent

I have two sons, both of which are 6'2". The room had two double beds with more than enough sleeping room for them and my wife and I. The walking... more on Travelocity

Small Room... – Posted May 21 2008

Good

Stayed just one night. Hotel facilities are nice enough and location is good. Room was smallest hotel room we have had in many years. We expected... more on Travelocity

service way below any expected... – Posted May 12 2008

Mediocre

There is no room service available at night At night the hotel guests are required to pay entrance fee of 10 $ to the restaurant on the top floor... more on Travelocity