|General||24 hour front desk, ATM on-site, Air-conditioned, Bar/Lounge, Complimentary breakfast, Express check out, No smoking, Non-smoking rooms available, Parking, Restaurant, Room service, Safe, Storage available, Wheelchair accessible|
|Services||A/V equipment rental, Airport shuttle (surcharge), Business center, Concierge service, Laundry service, Meeting/Banquet facilities, Train station shuttle|
|Internet||Internet (free), WiFi (free)|
|Policy||Pets not allowed||Landmarks||
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Excellent, 778 reviews across the web
|Hotel||Hotel is great. Appreciated by 86%.|
|Service||91% found the |
|Breakfast||80% found the |
|Beds||91% said the |
|Reception||75% said the |
|Price||Price is tolerable. Only 64% gave positive feedback.|
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I loooooooved everything about this hotel! The price, the staff the cute snack room, the actual quality of the rooms, the little touches. I loved it
Nothing. It was fantastic.This was such a great bargain! Since the hotel was redone, it is absolutely a great place to stay. The room was perfect, not huge but decent sized. Clean bathroom, lots of mirrors, very typical amenities. The bed was very comfortable and my view and lighting was great of Texas Ave. What I loved most about this place was the staff and the public areas. It's has great character and really made me feel at home. In addition the staff was so accommodating and helpful. They went out of their way to make sure I was comfortable and had everything I need. My favorite part about this hotel though was the snack room where you can pick up snacks, microwave meals and other amenities. I was very happy to find this after a long day working with a client. Super happy with this place. I will ...
Great location in downtown Houston; free 3 mile radius car service.The rooms have recently been redone, so everything is new. The king room was spacious, and it was very quiet as far as other guests. Our windows faced the street, so there was some traffic noise, but nothing major. I might ask for a room that doesn't face the street next time. Breakfast was good, included in the room rate. Service in the restaurant was very good. Front desk staff was very helpful.
The people were very friendly. The only bad thing was the construction in the lobby!! Dusty and loud, but that is what happens when you renovate! The room Was nice but VERY SMALL. Overall the stay was great including the great breakfast included.
Room stayed very cold, my wife loved the shower.
Hotel was under construction. Toilet broken.Overall, I felt the hotel room was fairly average and nothing very spectacular. The room was kind of small but was fairly nice. When we arrived at the hotel we were informed that they were undergoing renovations and that we might hear some noise throughout the morning. We awoke on Saturday to several loud sawing and some banging. The location of the hotel is within walking distance to some nice restaurants and some pretty good bars. I stayed in some other hotels around this area and think that there are much better options. Got this one for pretty cheap I think because of the renovations going on. Overall I was fairly satisfied but would have rather paid a little more to not have to wake up early to loud noises.
The staff were all extremely friendly and very helpful. Best customer service!
Great rooms newly redecorated. Great central location. A staff willing to help and please. Good food in the Bistro.
naFree shuttle within a 3 mile radius. Never more then a 10 minute wait. Reservation staff very helpful.
I like this little hotel. The public spaces are not very fancy, but the rooms and the staff are great. I like the downtown location.
Friendly and helpful staff. Historical elegance.The location was perfect. We really enjoyed the history of the hotel.
Did the hotel have great rooms, a fantastic location, helpful staff? yes
We hope you loved everything! Is there anything that you wish you knew before booking? nogreat location