The Westin Galleria Houston - Reviews

The hotel´s location is ... – Posted Dec 26 2011

Excellent

The hotel´s location is so convenient for shopping and dining that you can oversee any other small inconveniences. The lobby is small and not... more on MYTravelGuide

As others have mentioned the... – Posted Nov 25 2011

Good

As others have mentioned the parking is not ideal, but knowing the area it was what I expected--and it was free. Many city hotels charge for parking... more on MYTravelGuide

It was a fair room for a fair ... – Posted Nov 10 2011

Okay

It was a fair room for a fair price. They have apparently made cutbacks to general maintenance - the mini fridge was not working, the Ethernet... more on MYTravelGuide

Our only complaint is... – Posted Nov 4 2011

Excellent

Our only complaint is bringing the luggage through the mall. It made me uncomfortable. I was pulling suitcases while others had shopping bags.... more on MYTravelGuide

I'd like to ask for a refund... – Posted Sep 26 2011

Horrible

I'd like to ask for a refund from this trip. The Westin is most always wonderful...this experience, however, was opposite. It was a 20 minute wait to ... more on MYTravelGuide

Poor safety and response also ... – Posted Jun 21 2011

Okay

Poor safety and response also pool very poor cleanliness.... more on MYTravelGuide

The Westin Hotel is... – Posted Apr 3 2011

Excellent

The Westin Hotel is conveniently located in the Galleria, allowing you access to shopping, the medical center and various sporting venues. The hotel... more on MYTravelGuide

Rooms were excellent , food... – Posted Apr 2 2011

Okay

Rooms were excellent , food was over priced for the quality and the staff was horrific.... more on MYTravelGuide

Nice hotel with very friendly ... – Posted Mar 14 2011

Excellent

Nice hotel with very friendly staff. They were able to accommodate our needs for an early check-in and a late check-out.... more on MYTravelGuide

Classy hotel in convenient... – Posted Jan 20 2011

Excellent

Classy hotel in convenient location. Watch out for the billing process.... more on MYTravelGuide

Excellent location for... – Posted Dec 7 2010

Good

Excellent location for shopping!... more on MYTravelGuide

Great for Shopping!!!... – Posted Aug 24 2010

Excellent

How amazing that you can get to the inside of the mall through your hotel!You can shop till you drop - go drop off your bags in your room - and go... more on IgoUgo

A Great Stay! May 12-13,2010... – Posted May 24 2010

Excellent

The front desk staff were terrific! Because I had several request, I dealth with different staff members: Anna, Edgar, Rosemary, Danny, and Stacia. They all were fabulous. Edgar and Anna did a foll

Convenient to good... – Posted Apr 11 2010

Horrible

Convenient to good restaurants.“A great place to stay.”... more on MYTravelGuide

Lots of broken things,... – Posted Oct 28 2009

Okay

Lots of broken things, blinds, shower heads, AC, noise.“Had to be moved to another room when the air started blowing heat at 2am. Both rooms had... more on MYTravelGuide

Close parking.There was not a ... – Posted Oct 28 2009

Mediocre

Close parking.There was not a coffee pot in the room.“I have stayed at this hotel over the years. It is no longer a 4 star hotel. It is run down and... more on MYTravelGuide

Excellent soaps and shampoos... – Posted Oct 25 2009

Excellent

Excellent soaps and shampoos.hotel lobby was hard to locate.“Great location in the galleria with shops and restaurants.”... more on MYTravelGuide

The staff was great. Nice... – Posted Jun 15 2009

Excellent

The staff was great. Nice room.The bathroom sink did not work well.“Great!”... more on MYTravelGuide

The rooms were a generous... – Posted May 29 2009

Excellent

The rooms were a generous size. The beds and pillows were extraordinary. The staff was attentive. Nothing I disliked.One chair in the room was... more on MYTravelGuide

The galleria was attached.“I... – Posted Apr 18 2009

Horrible

The galleria was attached.“I was treated very well as I checked in but, as I got to my room the ice machine was broken and had been for sometime. I... more on MYTravelGuide

It was close to where my... – Posted Apr 12 2009

Good

It was close to where my conference was being held.They did not have a shuttle service, nor did they have free internet in the rooms.“Good location... more on MYTravelGuide

The location for shopping and ... – Posted Mar 20 2009

Mediocre

The location for shopping and restaurants.I was disappointed.“Need to remodel their rooms/bathrooms to the standards of Westin hotels.”... more on MYTravelGuide

Location in the best mall in... – Posted Mar 19 2009

Excellent

Location in the best mall in Houston.“Excellent accommodations, staff, and location.”... more on MYTravelGuide

Westin bed is the most... – Posted Dec 12 2008

Excellent

Westin bed is the most comfortable anywhere!Hard to find breakfast restaurant - it's somewhere out in the adjacent mall.“The Westin Galleria has been ... more on MYTravelGuide

The location was great.The... – Posted Nov 25 2008

Mediocre

The location was great.The service, the room andthe room temperature.“Upon my arrival the valet took a very long time to get to me. As I got out of... more on MYTravelGuide

Great location andquality.A... – Posted Oct 17 2008

Excellent

Great location andquality.A long walk from the self parking to inside the hotel.“Great experience overall, I would definitely recommend this hotel to ... more on MYTravelGuide

Amazing price and great hotel.... – Posted Oct 7 2008

Excellent

Amazing price and great hotel.“Exceeded my expectations.”... more on MYTravelGuide

Comfortable beds, great... – Posted Jul 24 2008

Good

Comfortable beds, great balcony view.Parking shared with millions of people going to the mall.“Very comfortable stay in a large room with a great bed ... more on MYTravelGuide

That it is in the galleria... – Posted Jul 1 2008

Mediocre

That it is in the galleria area.Paper thin walls, loud guests, not easily found with GPS.“The hotel is very nice, looks great, comfortable room. But... more on MYTravelGuide