The closest full service hotel to the new Indianapolis Airport. Complimentary Airport Shuttle. Minutes from downtown Indianapolis and the world famous Indianapolis Motor Speedway. Rooms feature coffeemakers, irons, ironing boards, hair dryers, oversized workdesk, two phone lines, voice mail. Hotel features exercise facility, restaurant, lounge, and room service. Suites with separate sitting room and bedroom, great for holding small meetings while you travel. 14,000 square feet flexible meeting space.
I needed a airport hotel and this met my requirements of a clean, comfortable and nice hotel. I was traveling with my 4 year old and wanted a nice hotel that was convenient from the airport. The free shuttle rides were great and what I needed. Wi fi also was free and imp to catch up on work.
The staff was very helpful is storing a cooler of food overnight. Overall, we were satisfied with the accommodations.
We were told no alcohol could be served in the dining room. Apparently others were told the same thing. This made the bar very busy. The bartender tried to keep up but was struggling. As I was paying my bill, I learned that in fact alcohol is served in the dining room.
Bell Hop was very nice and helpful; hotel had been sold out night before and did best to check people in on time
Potholes, no pool, stain on bedspread, and our room smelled like mold
The staff was very accommodating. We stayed here during Indy 500 season and we had a few loudish neighbors. They weren't obnoxious or drunk, they just spoke very loudly and we could hear them at all hours of the night through the walls. The next morning we asked the front desk to change rooms and they did so without question. We had new keys on the opposite side of the hotel in the time it took us to go get our bags.
The beds aren't terribly comfortable, and the bathroom in the new room we were given was tiny.
Hotel was very cheap and at a good location for our plans.
The staff was somewhat unfriendly, particularly the front desk staff. The day prior I received an email questionnaire asking for some preferences, only to receive a text the next day saying that our room was already chosen for us. The bathroom was very small and definitely needed some attention.
Easy check in check out
low ceilings in the bathroom
The staff were very friendly. They were also knowledgable in providing some local sites to visit. The lobby ambiance was welcoming. The complimentary bottled water was a plus. It was available at the front desk and in the rooms (especially since the weather was humid). The rooms were clean and the furnishings were nice. I had occasion to eat in the restaurant and the food and service were excellent. The menu prices were affordable. The complimentary breakfast was good. They provided a variety of breakfast items to choose from. They were items that you would actually eat for breakfast. Great exercise room!
I was pleased with my 3 night stay.