|General||Air-conditioned, Complimentary breakfast, Cribs available, No smoking, Parking (free)|
|Services||Airport shuttle (free), Business center, Concierge service|
|Policy||Pets not allowed||Landmarks||
Excellent, 2,295 reviews across the web
|Beds||92% said the |
|Room Cleanliness||90% said |
|Service||87% found the |
|Breakfast||83% found the |
|Hotel Building||Building is not very nice. It had 54% negative mentions.|
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Clean hotel with nice room. Nice Bathroom. Free Breakfast was good. Free wi-fi.
The hotel, had two elevators and only one was in service the whole time. The parking lot was small
The room was clean and the bathroom was large.
There was no parking and we could barely turn in to check in. Then they put us in the wrong type of room (1 bed v. 2) and blamed priceline, even though I had spoken with them on the phone. When I asked about a rollaway bed, they wanted to charge me $50!The staff is unfriendly, the breakfast area is poorly set up and you literally trip over people with no walking space and people checking out have to push their way past with bags! They tried to charge me $50 for a rollaway because they told me I would have two beds and I only had one - causing my husband to sleep on the floor. Parking was messed up and there was no space, so they parked our van two in what looked like a tiny, wall to wall used car lot. The people next to us on both sides dented and scratched our vehicle because of the proximity! Hated this experience - will not go back!
This time only the price.
Parking was scarce so one evening they decided to allow people to park their cars in a row behind several others blocking them in. My car happened to be one of them. Althogh they responded quickly I still had to wait for them to move a car so thatI could get out. Also, the room was not as clean as in the past.There were hairs in the shower and soap dish. Also, the elevator that was our of service for my past two stays is still out of service but this time there is a sign stating that the other elevator will be operational in March. But it doesn't say of what year.
Price, location and quality for price paid!For an airport hotel at a major airport this was an excellent hotel near good restaurants, near a gas station to fill up rental car and a friendly, helpful staff. I would gladly stay here again!
For the price it is a great deal. Room was very nice and clean the staff was very firendly. It could probably command a higher pirce if it was not located near the 405 freeway in a semi-industrial area.
This is the second time that I have stayed here and in the time between my stays, about 4 months, the elevator that was out of service the 1st time was still out of service this time. This can result in long waits for the one elevator that was working.
The location was good, the price was reasonable.
Parking was very limited.I would stay here again, especially if doing business or personal activities near LAX.
Beds were comfortable and the room was nicely decorated and furnished. I appreciated that there was no additional charge to park.
One of the two elevators was broken. The one elevator was very s-l-o-w and seemed like it was about to go out too.I would use this hotel again and recommend it.