|General||24 hour front desk, Air-conditioned, Bar/Lounge, Coffee shop, Complimentary breakfast, Express check out, No smoking, Parking (free), Pool (outdoor)|
|Services||A/V equipment rental, Concierge service, Laundry service, Meeting/Banquet facilities|
|Policy||Pets - Service dogs only|
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Excellent, 589 reviews across the web
|Hotel||Hotel is great. 84% of the guests liked it.|
|Breakfast||83% found the |
|Service||92% found the |
|Room Size||79% thought |
|Beds||77% said the |
|Room Cleanliness||Only 57% said |
|Hotel Building||Acceptable building.|
|Internet||Internet is average. Only 67% gave positive feedback.|
|Old/New Room||For 55%, the |
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Huge rooms, huge flat screen tv, comfortable bedsGreat hotel in Columbia, SC with lots of free extras
The room was very nice, though the bed was not extremely comfortable. It was large, had a small refrigerator so if staying for more than just passing through (like we were) that would have been a nice feature. It was right off the interstate.
Staff was not as attentive as they could have been. They didn't tell us when breakfast was so we missed it & didn't even apologize when brought to their attention. I was very upset. Staff said numerous times we booked through Priceline. We knew that.The room was very nice, though the bed was not extremely comfortable. It was large, had a small refrigerator so if staying for more than just passing through (like we were) that would have been a nice feature. It was right off the interstate. Staff was not as attentive as they could have been. They didn't tell us when breakfast was so we missed it (as did another customer) & didn't even apologize when brought to their attention. I was very upset but just left a...
Staff was great.Great one night stop over as one travels down the highway.
courteous and extremely accomodating staff. Clean. Big room. Quiet.
Liked just about everything.
I loved the size of the room and the free breakfast was amazing.
The only thing I didn't like was there was an odor in the hallway on my floor (sixth floor) and in my room. I was very strong.Loved the size of the room. There was a pull out sofa bed that was unexpected. That came in handy with kids. The breakfast buffet (included) was fabulous!!
Food and space in room
noExcellent would use it again
Outdoor pool which was closed for the season and no hot tub or spa, not what I would expect from a ***.
Room was clean, comfortable and roomy Breakfast is good and ample.
The front desk staff, esp, Porsche, is unprofessional and uncaring. 1. I left a do not disturb sign, and went out for some work, came back, and saw my room had been cleaned out, and I had been checked out! Porsche argued with me and was unapologetic.The hotel experience was marred by 1. The unprofessional and uncaring front desk staff, esp, Porsche. In the morning I left a do not disturb sign and went to do some work. When I came back ten minutes before check out time I saw my room had been cleaned out, and I had to chase down the cleaning lady to get my my stuff back!!! Apparently I had been checked out well before my check out time! When I asked Porsche why she checked me out in the system before I asked to be checked out, she said if they did not see a suitcase in the room, they assume that the person has already left!!! I could not believe my ears, firstly, WHO gave her the...
The rooms were very nice and had an excellent breakfast, probably the best breakfast.
Breakfast was very good! Friendly staff!Hotel is easy to get to, directly off of the highway. Close to shopping on harbison as well. Friendly staff and good breakfast. Hotel was full, but seemed calm and quiet overnight.