Villa del Palmar Cancun is an unparalleled Mexican oasis delighting visitors of all ages seeking the ultimate in relaxation, luxury accommodations and gourmet cuisine. From the smallest to the wisest, there is something for everyone at this idyllic Caribbean resort where falling in love again comes as part of the package.
Designed to reflect the Mayan legacy, first-class amenities are cradled within a palm-studded resort that offers extensive world-class spa and fitness facilities, five swimming pools and a variety of gourmet dining options. A dedicated kids club with splash pool and a host of activities on land and sea keeps both little-ones and grown-ups fully entertained.
Whether opting for all-inclusive or room-only, Villa del Palmar Cancun bilingual staff deliver uncompromising first-class service, making your vacation an exercise in perfection.
the one bedroom was big and had a kitchen. However, it needed to be fumigated due to the ants, but i did not bother to get it fumigated. I did not cook instead. Clean room, gorgeous view, nice hammock on the balcony, mexican restaurant was good.
Too much seeweed on the beach. pool did not have a walk up pool bar, too far from downtown, extra charges for internet. Hotel was not cheap, I could have stated at grand coral fiesta for that price.
I like the big spacious rooms and the jacuzzi tub in the room. I liked how our balcony had the hammock on it. The room was awesome.
When we checked in, we was told the room would be ready by 3, then at 3 they told us 4 then at 4 they told us 5. We was given room keys and as we approached the room the maintenance crew and housekeeping was still in the room. We had no face cloths.
Loved our experience, absolutely no complaints whatsoever! Every aspect of the vacation was great. Starting from the reception staff, Rodrigo, was very helpful and accommodating. In our instance we had a 2BR Ocean View suite as it was a total of 5 of us. Absolutely amazing views, and super attentive service. We of course did the all inclusive stay and it was well worth it for the money. Great, and affordable prices. Make sure to stick to the all inclusive menu, otherwise it will get expensive. The little shop next to the hotel is convenient, yet very overpriced. Two downsides - first of all, the hotel is located about 20 minutes from the downtown/hotel area. For someone that is trying to party, I would stay away from this hotel as it is a little distance away. However, if you're looking for a fun, relaxing, and fun filled vacation - this is a marvelous spot. The other downside would be the beach. It is a little bit dirtier than the hotel area of Cancun... Most likely b/c of the ferry right next to the hotel.. Nonetheless, nothing that you will die over.. You can always make a visit to the hotel area if you're dying to see a prettier beach. I have previously stayed in Villa del Palmar in Puerto Vallarta, and much similar to that experience, this one was fantastic!... I would highly recommend the hotel group. All the restaurants, La Casona (steak house and needs reservation before hand) , Davino (Greek dinner spot, and fantastic breakfast buffet) , Zama (awesome lunch Mexican specials) , Hiroshi (sushi) & the snack bars were great! Had some amazing servers at each spot, and they are more than willing to accommodate your needs! Had the pleasure of meeting all the top chefs of the restaurants, and aside from being great cooks, they were amazing people! Over the days you begin building relationships with all the serves and you find you'll have your own little family in Mexico! You truly do feel welcome at this hotel! Room service was decent - it was included in ...
Six of us (three couples) were guests from May 4 until May 11, 2013. This was our first time at this resort and it is amazing. FAMAR Travel handled the trip for four of us from the airport. The SUV was a Cadillac Escalade; the driver did a great job and was very helpful. We arrived at the hotel and were warmly greeted by a bellman that made arrangements for our luggage. The lobby is beautiful. As we were checking in –no waiting- we were served “Mango Tangos”. A very refreshing frozen drink of mangos and rum, my wife fell in love with them! Check-in was a breeze and our rooms were ready immediately. The rooms are beautiful. They are clean, nicely furnished and the views are breathtaking. Housekeeping did a wonderful job of maintaining the room and I wish I had gotten her name to mention here. This is a new resort; I believe it opened in 2010. The grounds are all manicured to perfection. Pools are beautiful and warm. Hot tubs are scattered throughout the facility. The resort is not in the “jell-o shot zone” as I call it. My idea of a perfect vacation is not putting up with drunken tourists so Villa del Palmar is perfect. If you want to go into town then it is only a taxi ride away. We did spend one day in town mostly at La Casa de Habano. Any cigar lover needs to make the pilgrimage to this beautiful place. From the outside you will never guess how beautiful it is on the inside. I would never buy “Cuban” cigars anywhere else. The Mojito’s were excellent, the bourbon was served properly and the cigar selection is unequalled. One day we took the “fast” boat to Isla Mujeres and rented golf carts. It was a great day of exploring the island. One couple in our group is planning to vacation there for a week after seeing how nice the island is. Food at the resort was excellent. Captain Hector and his staff including: Edwin, Isidro, Rymon and all the rest provided amazing breakfasts and lunches at Zama. At night the Steakhouse was excellent. The big surprise for me was th...
Beautiful, relatively new resort with really good restaurants. Unfortunately, there was too much pressure on the guests to attend a time share presentation. Location by ferry is convenient if you want to go to Isla Mujeras but unslightly and limits your ability to walk on the beach in that direction.
This was my second trip to this place. It has doubled in size since last year. We did not have the all inclusive (my booking error). They did not upgrade us like the last time. If you don't want to buy a timeshare, then avoid the conciegre desk and maybe the whole place like the plague! We took the tour to get a discount on excursions and eating. I would have rather stuck a needle in my eye! They flipped me to 5 different High pressure sales people. At the 5th one I flatly refused to sit down again. The resturants were expensive, so we ordered room service for all of our meals. It is located pretty far from everything! We went shopping at the flea market (my daughter and myself) some of the sales men were extremely rude! Asking us if we wanted dates. Cancun left a bad taste in my mouth! They also billed us for the honor bar which we did not touch. So had to have that taken off our bill.
Nice hotel, friendly people, I loved the food was really nice. Beach a little rocky, but overal was good. I would come back.
The hotel was new and we were treated very well. Great welcoming and service. Our rooms were booked online and when we arrived our room was not ready. We arrived at about 2:30 in the afternoon. That was not that big of a deal. But when we were escorted to our rooms we were amazed to find that we had been given the 2 bedroom suite. Wow! Stunning views and the most luxurious suite we'd seen.
We travel to Mexico at least once a year, and also spend travel within the U.S. Regularly. My husband and I were both pretty satisfied with Villa del Palmar. Our room was gorgeous. Breakfast was good. Lunch at the pool (as your drink server for a menu) was great. Beach bar was super fun. The sushi rivaled sushi we've had in NYC and California. Our room was upgraded and awesome! Cons: housekeeper schedule was inconsistent (big deal) and the one-time timeshare pressure talk (we assured them that we rarely travel - not true, but no more pressure). We found it hilarious that the biggest complainers were the people who received some insane deal for the promise of sitting through a timeshare. The people like us (who paid fair market for their room rate) were all pleased. Do the all-inclusive plan. Their ala carte prices are ridiculous. We would definitely stay again!
The Service is the worst; Example I was served a spoiled sandwich that smelled and the tomatoes were spoiled. The french fries were brown since they were cooked a few times.The food is not the quality that should be in this hotel. I can go on and on for the food. The worst part is that one part of the hotel smells like sewage. Disgusting. At first I thought the bad smell was coming from the pipes but it was the water. I took a shower and then I called the front desk and they sent a guy with a spray to make the sinks smell better. He smelled the water and he said it was the water. I was disgusted. They switched us to another room and the same smell came out of the faucets. I told them I wanted to stay in another section of the hotel and that was better. I did get a better room. There are no signs to the hotel and it is so dark you can not find it. I ended up going down one way street because the road ended and there were no signs. They are doing construction and you have to pass through a shady neighborhood just to get to the hotel. I know that is not the hotels fault but it is their fault that they do not have any signs up. Now to the good things on the outside the hotel looks nice. This is a hotel that has a good cover but the rest is not what I paid for. The front desk Staff has a person by the name of Caesar that does not take any responsibility until you really complain many times. They advertise that they have sushi and after 1 and half hours later I got my sushi that tasted awful. The best employees are the bell men. This hotel needs to hire a new chef and needs to have all their employees speak English. The kitchen employees do not all speak English. The internet that is advertised does not work. It only works in the lobby. This is not a hotel I would recommend. My suggestion is that the manager and the kitchen employees are replaced. My comments are