A stay at Extended Stay America - Jacksonville - Deerwood Park places you in the heart of Jacksonville, convenient to Saint Luke's Hospital and St. Johns Town Center. This hotel is within close proximity of Dog Wood Park of Jacksonville and Hands on Children's Museum.
Make yourself at home in one of the 125 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include desks and microwaves, as well as phones with free local calls.
Rec, Spa, Premium Amenities
Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. Additional features include complimentary wireless Internet access and a picnic area.
A complimentary continental breakfast is served daily.
Business, Other Amenities
Featured amenities include a 24-hour front desk, laundry facilities, and a safe deposit box at the front desk. Planning an event in Jacksonville? This hotel features 0 square feet (0 square meters) of event facilities. Free self parking is available onsite.
Breakfast amounted to no coffee (empty) and energy bar.
Taking down towels to get new towels and linens.
Clean and renovated, friendly staff.
This one was clean and quiet.
Yes, they did not have the room stocked, no pillows and the night staff was lazy.
Got there and did not have a room!!! I had my confirmation # my email for the reservation but she said my reservation was not found
Hospitality, professionalism, hotel employee great customer service.
The hotel is under total renovation and should not even be open.. They sent me to 4 different rooms before I finally had one with a working toilet and television.. It was a disaster.. They started bugging me at 8 am asking when I planned to leave. so rude
rooms nicely renovated , hotel manager nice to deal with
no Christian television stations , difficult to enter and exit off highway , they need lights at the intersection
Staff are very nice
No pool is
I like the location of the hotel.
Room was very dirty, I was switch 3 times because of dirty room and sheets, First room had a ceiling leak, and broken items such as phone, 2nd room had yellow stains on the sheets, broken phone, sitting chair looks as if it came from a dumpster. Horrible
In 3 days they did not clean my room.
Location was good. Wifi was good..
Unclean. The floor was dirty, and also a trash can under the kitchen sink was full of garbage and had not been emptied. The sink faucet was very cheap and not user friendly.
The young lady at the front desk was excellent. She answered all my questions and gave me directions to all the beaches and hot spots around.
Good location close to a lot of restaurants and stores.Large, cold refrigerator.Big room.
No towels or dirty towels.Concerned about cleanliness of room.Partly broken microwave.Room rarely cleaned and soap/towels not replenished.Staff often did not follow through with requests (bring towels, etc.).
the room had bottle caps and rapper on the floor 1towel 2 washcloths 1 face towel breakfast was muffin or a breakfast bar and fruit . they did not clean the room during my stay said that the clean once every 7 days I call that poor services no coffee
clean rooms very helpful staff the bad reviews are incorrect as its not a roach hotel amd from the reviews expected a dump this hotel is fine
very small pilows and not enough bathroom linens housekeeping is very noisy
Everything was fine
The bed was super comfortable. The location is really close to major highways, yet far enough to not be overpowered with traffic noise. The staff is very accommodating to every need.
No utensils nor silverware for use in kitchen area. Refrigerator kept running with loud roar during most of stay. Air conditioning unit failed in maintaining set temperature.
I liked the full size refrigerator as well as kitchen in my room.
The entire hotel lobby smelled of smoke. The carpet in my rooms were stained. My non spoking rooms smelled of smoke. Trash was still present in my room from the previous renter. The customer service was terrible. I will never stay here again.
The Room was a nice size as was the bed
* Booked one room and it wasn't available/had to change rooms 2 times. Electricity kept going out. Room key/outdoor key kept demagnetizing.
day manager was very rude and not helpful at all!i had a room that sleeps 2 but towels for 1,so i asked for more and she was like you have to swap out and they in the dryer!and i left my phone charger and tried to get it,again the day manager was no help!
Close to stores
Dated room no luggage carts night shift desk lazy
Location and the staff was very nice and accomadating
Trash sits at the stair well, strong odor of smoke on non smoking floor, no room service I had to go to the front desk for all my needs.
Hands down. I loved the location.
The carpet in my room had stains and seemed dirty. However, I had slippers so it was not a big deal.
The toilet was broken. Every time it was flushed water came out of the back so we were walking in toilet water. Also reserved a king bed and got a queen.
Shortage of room items. the breakfast was not good. The bathroom was leaking and the shower head was sprinkling water all over to the ground when I took shower.
Hotel was dirty
Hair on the towels. Stained carpet.
Room was not clean. The hotel was not clean. It was a horrible hotel!!!!!
Honestly I don't know.
The whole room felt gross. The floor was dirty and sticky. The bed's comforter was way too thin which made me cold the entire night. I'm not one to even write a review but this place looked nice but the room was just gross sorry.
The room smelled terrible.
Cost was good for area
The hallways were dirty (needed vacuuming) and smelled of cigarette smoke, cigarette butts in elevator, exterior doors were propped open with the ashtray. Lady receptionists made feel like I was a bother. Shopping carts and trash in parking lots.
Its was a great hotel for the price.peaceful location and close to almost everything.
Had to ask for towel none was in the room when i arived
Advertized breakfast with stay.. that was one day packet of oatmeal, 2nd day grits both with coffee. Shower faucet felt like it was imminently going to burst.
Friendly staff, room was comfortable and the location was perfect.
The breakfast can be improved upon.
Staff is very friendly and helpful
Carpet is worn out
1st night , ran out of wash cloths/never informed about the procedures for getting new linens.
Customer service did have the personality to welcome me back.
After we made the front desk rep aware of the problems, she took care of the problem and gave us a different room. Both front desk reps were very courteous and helpful.
The first room we were given was a smoking room and very filthy. The furniture was very dirty and there were signs of possibly vomit on the safe! The person in charge of cleaning this room, if there was one, should be fired!! Plus mold in the shower!
the manager is friendly.
no towels, I had to get them. I was thristy, no cup. I had to get some dishes. no single soap or shampoo.The carpet was sticky and dirty. I covered carpet with towels so i can walk. room has no phone, missed the wake up call.
I have stayed before and the hotel is in decline. The cleanliness, riff raff, poor amenities etc. Never again.
This made the second Extended Stay America that I have stayed in and they both were the same, the room smelled and the carpet and the couch was stained. I will never stay in another Extended Stay America.
The price was really good. I'm glad I didn't have to pay more for quality of the place and the location!
It's located off the scene, in a business area that's actually hidden. It's not around other hotels & there were no sights to see. Densest office, dicta, venders, not food businesses but, I made it through.
Room was disgusting. Bathroom shower and floors were filthy.
High speed internet. Simple to go breakfast. Location.
Dirty towels, bedsheets. Only 1 trash bin (bathroom).
My card didn't work and the fake maintenance dude lock me out the hotel and when I went in to tell the manager she caught a attitude with me the her employee did nothing wrong but yet he locked me out also they need more carts for guests
Some of the stuff was pretty rude on top of management was not where it should b and just needs improvements
people rude, service poor and rooms not as clean as other hotels I've visited
Price was decent for Jacksonville
Three doors down on third the floor, there was a homicide/death when I stayed in Jan 2015. So creepy and scary!
Room carpet dirty..didn't want to walk barefoot on carpet.
Cute, comfortable room, very close to UNF and highways.
Constant wet spot by the bathroom that never went away. It was there even before we got there.