|General||24 hour front desk, ATM on-site, Air-conditioned, Bar/Lounge, Coffee shop, Cribs available, Express check out, Gift shop, No smoking, Parking (surcharge), Pool (outdoor), Restaurant, Storage available|
|Services||A/V equipment rental, Business center, Concierge service, Currency exchange on-site, Laundry service, Meeting/Banquet facilities, Wedding services|
Excellent, 951 reviews across the web
|Service||99% found the |
|Service||73% thought the |
|Beds||74% said the |
|Reception||83% said the |
|Hotel Building||Building is pleasant. 77% of guests gave positive feedback.|
|Price||Price is tolerable. Only 60% of guests gave positive comments.|
|Internet||Internet is poor. 56% negative comments.|
|Noise Level||51% thought it was |
|Old/New Room||For 58%, the |
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|Read all reviews from Priceline|
Wonderful location. Comfortable and attractive room. Friendly service.
Great location; friendly, efficient staff; good restaurant on pemises; concierge was particularly helpful in arranging transportation for us to and from the Florida Theatre.
The people that worked there they were so friendly and helpful
Clean hotel and in a good location.
The clerk who checked us in was not cordial or helpful. The internet was horrible, and the valet parking was too expensive. Room service and the hotel restaurant are too expensive.This is a good hotel, but I prefer the nearby Hyatt instead.
Coffee available in the lobby before 6:30 am.
Parking prices are ridiculously high, especially if one has to come and go multiple times during the day.The hotel is nice and the atmosphere is appealing.
Quality of facility and location. just steps from the Jacksonville Landing and St. Johns River.Tip. Don't plan on using your car that night? Use parking lot in front of hotel for half ($10) the price and park just a few feet from the door.
Comfortable bed, nice size bathroom, plenty of outlets for charging electronic devices, room service breakfast, Juliette's restaurant
Awakened at 5:30 am by the front desk asking if there was water running in the room. We sleep with a rain sound sleep machine. Can't believe they had to call to find out if there was water running. Couldn't go back to sleep for an hour.Overall, I was pleased with the hotel, but disappointed in the early morning phone call.
I loved this hotel. It was in an excellent location, and the staff was exceedingly accommodating.
No, I have no complaints.This hotel is a great place to stay if you want to experience different aspects of Jacksonville. My family went for my daughter's birthday. It was a short distance to the zoo, and just steps from Jacksonville landing. The staff was wonderful.
Very clean and upscale hotel in a great location
The 2 things I did not like, was when booking via priceline, the deal said free parking and free wi-fi. Only to find out that parking is $20 a day and wi-fi was an extra $10. So for a 5 day stay it cost me an extra $150.