Mahal Khandela-A Heritage Hotel And Spa

The in-house restaurant offers delicious and reasonably priced food with a large variety of cuisines to choose from. However, some guests have mentioned that the food order can take more than an hour, especially during weekends, and that the breakfast menu can be repetitive.

The rooms are spacious, clean, and well-maintained, providing a native feel with a layout just like the Havelis of Rajasthan. However, some guests have noted concerns about cleanliness, such as coarse bedsheets, missing amenities like soap and towels, and the need for improved cleanliness.

The hotel offers a beautiful property with an old-time charm, providing an authentic Haveli experience with a central courtyard featuring tall hand-made paintings. The ambience, decoration, and architecture have been highlighted as very nice and native, giving a peaceful and relaxed atmosphere.

The staff is described as very courteous, helpful, and excellent, with a particular mention of Mr. Shankar being cordial and helpful. However, there have been comments about the need for improved service, especially during weekends, and the requirement for more trained and courteous staff to attend to guests.

The hotel provides a heritage property with big rooms, a central courtyard with hand-made paintings, and a pool, offering a peaceful and quiet atmosphere. However, some guests have mentioned concerns about the non-operational pool, slow service for food, and the lack of water bottles or electric kettles in the rooms.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

Guests have reported that the hotel accommodated early check-ins without extra charges, so it's worth requesting this if needed.

The hotel is conveniently located near several attractions, including Triton Mall, Nahargarh Fort, and City Palace, making it a great base for sightseeing.

Some guests noted discrepancies between the advertised room size and the actual size, so it's advisable to clarify this before booking.

A few guests mentioned that room service could be slow, so it's advisable to place orders well in advance to avoid delays.

Some guests were disappointed to find that the pool was not operational, so it's recommended to check the status if this amenity is important to you.

The hotel offers free airport shuttle and train station shuttle services, which can be convenient for guests arriving by air or rail.

Some guests reported missing amenities such as slippers and toiletries, so it's advisable to confirm the availability of these items upon check-in.

As the hotel is a heritage property, guests interested in the local culture and history may want to inquire about heritage tours or activities offered by the hotel.

Guests have mentioned that the staff were accommodating to special requests, so it's recommended to communicate any specific needs or preferences during the stay.