Pros: After having traveled via Delta, United, USAir, and whatever else those miserable airlines dish out to us customers, this was the first time I ever traveled via JetBlue. What a difference!!! Their claim of more leg room is absolutely valid. I did not feel claustrophobic at all. And, the seats are comfortable.
Cons: I wish their sound system wasn't so pathetic. I tried watching their free TV, but it was the stuff of headaches. I gave up and opted for my book. Food and entertainment were mediocre, at best, but the important stuff was the ride, anyway.