Mercure Hotel Dusseldorf Kaarst is extremely well located in the Dusseldorf outer green belt, a few minutes by car from Dusseldorf city center, airport and trade fair grounds. This 4 star hotel near Dusseldorf city centre provides excellent service and modern facilities. A total of 192 hotel rooms and suites and 1500 square metres dedicated to conference and banqueting facilities in Dusseldorf will host you in a scenic location. A small but nicely designed spa and pool area invites to unwind and relax. The restaurant and bar are a popular spot by guests from all over the world.
Clean, comfortable rooms, with modern amenities. Friendly staff.
Hotel advertises airport transfer, it is at a cost of 25 Euro one-way and only if booked in advance, else it is a 45 Euro cab ride from DUS airport. Kaarst is not conveniently located near airport.
I had trouble with one front desk supervisor that was a left over from the East Germany days.
One front desk supervisor made the experience terribel.
good staff and comfort
carpet in rooms are old
poor choice of food
The size of room, compared to others, was larger.
liked that there was a seperate room with bathroom facilities for the children.. the staff were all friendly and helpful..
carpet on the hallways was very dirty.... it needs to be changed.....