Great Location!! Holiday Inn Kalamazoo West is just minutes from several of the foremost corporations and major attractions in Southwestern Michigan . Our hotel guests can expect to find campus life at its best while visiting Western Michigan University or Kalamazoo College . Looking for an afternoon of unusual thrills? Try the flight simulators at the Kalamazoo Air Zoo . Kalamazoo is internationally known for its craft beer industry . Spend a day touring the local breweries. Kalamazoo is home to Bell’s Brewery , Arcadia Brewing and the famous Kalamazoo Beer Exchange. With over 3,000 square feet of meeting space , we can easily accommodate gatherings of up to 300 people. Need to call on clients? Kalamazoo is home to Stryker Corporation and Pfizer Pharmaceuticals. Guests at Holiday Inn Kalamazoo West will enjoy our Holidome . Our Holidome features the largest heated indoor swimming pool in Southwestern Michigan along with a relaxing hot tub. After a day of activities retire to your comfortable room or enjoy a fabulous meal at 11th Street Grill , our on-site restaurant. We are pleased to offer free Wi-Fi service and complimentary airport shuttle service to the Kalamazoo / Battle Creek International Airport. In addition, shuttle service within 5 miles of the hotel, based on availability.
I had a great time when I stay at the Holiday Inn. However, the internet was too slow to do something such as email.
We couldn't get reservations into the Holiday Inn with a waterpark in Grand Rapids. So, I took my 6-year-old son and his friend for an overnight stay at Holiday Inn West in Kalamazoo and a day at Pirate's Island (the waterpark) nearby. We stayed here so the boys could swim and play video games at the hotel and have a free breakfast. Great food but it took forever for us to get our dinner! Breakfast was awesome. The room and the pool were great. But the hotel was noisy--people slamming doors late into the night and early in the morning. We didn't get much rest. Hotel location is great--it is close to other places of entertainment for kids for daytime activities. All in all, not a bad value for the money.
I stayed here for one night with my 6 & 7 year olds for spring break. The check-in staff were nice and welcoming. They offered to 'upgrade' us to a room with direct access to the pool and I eagerly agreed. Bad idea, if you need to get some sleep! It meant that we were together with all the other springbreakers (mostly tweens and teens) and it was loud with voices in the hallway and doors slamming until way after 11pm and again as early as 7am! The pool area was clean but watch out as the areas around the pool was very slippery! We found out when one of mine slipped & hit his head! Luckily he was alright. I liked the idea that 'up to 4 kids can eat free with one paying adult.' Howevever, the portions on the kids' menu are obviously for 2 year olds. My boys ordered pizza--they were about half the size of the personal pan pizza at Pizza Hut. Two bites, the pizza was gone & they were still hungry. Oh, and it took forever for us to get our food AND the check. The waitress kept disappearing. The idea of a hot breakfast was also good. We chose the breakfast bar so we wouldn't have to wait so long to get our food. But it took them forever to refill the items. The omelette station looked appealing but don't get an omelet--it is THE WORST omelette I have ever had BAR NONE. It was so cold the shredded cheese didn't even melt & the veggies were still raw. We paid $* + taxes for this room and that was too much for a hotel that's just average!
Unclean hotel, old.. needs alot of help, the remodeling is only a bandaid at best! Hair on bathroom floors in my room and all of our wedding parties rooms. Management another story, they could care less
This hotel is really old, outdated and extremely dirty with a serious sound problem. The Holidome is unattended by staff and the facility allows outside persons to have birthday parties in the Holidome. These parties are attended by tons of children swimming and running around with minimal supervision. The facility is very dirty with bugs seen in public as well as the private bathrooms. Staff was unprofessional and unconcerned re: customer complaints.
checked in, wrong room, came back to the desk, placed in the same room type.. decided I didn't want to walk all the way down again, next morning no continental breakfast... friends stayed elsewhere and were extremely happy with their stay.. I guess it's time to find out where they stayed and go there next time
I found that the staff of this hotel was very helpful, especially for people whe were unfamiliar with the area. I was very appreciative of the shuttle service.
The hotel is older but the staff is fantastic. Always friendly and willing to help. Will go out of their way to make you feel at home.
It is OK at best with new furniture.