Welcome to One of the Best Hotels in Katy, Texas. Because we're in West Houston, our hotel's location brings guests close to the fun of the big city while avoiding the crowded atmosphere. The Holiday Inn Express Hotel and Suites Katy is convenient for every traveler since it's right off Interstate 10. Our hotel's business minded guests are always pleased by the great location and facilities. If you need to host an event; our large dividable meeting room is ideal, and the Business Center and free high-speed, wired and WiFi access make it easy to polish your presentation before the big meeting. Since we're on the west side of Houston, our hotel's guests are just six miles from the Energy Corridor with CITGO, BP, Shell, BAE Systems, DNV, the Academy Office and others. There's so much to discover and do near Katy with our location along Interstate 10. Our hotel's staff recommends looking for great deals at Katy Mills Mall. We're also near all the excitement of the Great Southwest Equestrian Center. You're sure to love your stay with us. After a long day, relax with a dip in the gorgeous outdoor pool or just soak in the whirlpool. A convenience store is open 24 hours in case you forget anything, and every morning you can wake up to the complimentary Express Start Breakfast Bar. After a busy day, retreat to elegant rooms and enjoy personalized service. You'll soon find that we're the right choice for your hotel in Katy.
Very kind staff.
bed was comfortable
the staff was rude
It was much nicer than I had expected
everything was great
I would like to lodge an official complaint against Holiday Inn Express in Katy, TX for changing/modifying my reservation and jeoperdizing my trip without prior notification or clear explanation and forced me to pay for an additional night's stay.
Lunch room was very nice. Breakfast had many choices. Housekeeping was wonderful.
Shower head needed cleaning out. Couldn't find a setting that didn't spray where it shouldn't. Room lighting seemed a little darker than it should have been.
Appeared to be new, very clean, nice decor, very comfortable bed and towels thick, nice breakfast but the coffee was terrible but that did not change my ratings. Far exceeded expectations
the coffee way way way weak I had to pay 2.50 for the Keuring coffee in the loby that was better
Wonderful hotel; room was clean, could not hear any noise outside of the room, wonderful breakfast selection, very helpful staff
Only negative thing I can say is that sometimes there was no one at front desk and you had to wait for someone to show up with no way of knowing where the staff was
Staff were a bit indifferent. The ice machines were not working on floors 2 & 3.
Clean and well-kept hotel that was conveniently located.
Location to my meeting location & proximity to restaurants.
Loud guests, very slow elevators, broken vending machines.
Nice size rooms
Manager on duty was very rude. Hotel was full and I am sure he had dealt with a lot of people, but friendliness was not top on his list!
Everything is brand new
There's no room service, and hot tub at pool wasn't really hot
I needed some FedEx packages stored as they arrived to the hotel early. They were taken care of and easily retrieved.
Good rooms, good location
It took us 45 minutes to check in.
Everything was perfect. Great service, room was great, and breakfast was fresh and delicious!
I stay in the Houston area often and this was my first stay at this hotel. Very clean from the reception; to the elevators; hallways and rooms. Very comfortable and quiet being so close to the freeway. Staff was friendly.
From the decor in the lobby to the flat screens in the elevator the Holiday Inn Express caters to the business class. The rooms are very comfortable and clean with an appetizing decor. The shampoo, conditioner, and lotion was a nice touch since it came in bottles and displayed nicely like the higher end hotels. The room had a microwave, minifridge, and a coffee station. The breakfast was very good and well stocked, it is obvious that the employees take pride in their jobs.