Hotel located in the heart of the Tri-Cities area with easy access to any municipal location. Prime shopping surrounds the Hotel with easy walking distance to shops and restaurants. Nearby the Columbia River and River Park make this an ideal destination when visiting the Tri-Cities area Pet Accommodation: 15.00 USD per night. Pet Limit: 2 pets per room, up to 30 lbs. Indoor pool and Spa will be closed for renovations from 10/15/2009 through 12/31/2009.
Nice room. Good breakfast.
The breakfast is greatz
The 3rd floor hallway smelled musty. It looks like their in the middle of a renovation and you could tell.
Bathroom to small
It was miserably hot! The air conditioning wasn't cooling the room! I would never stay again and felt like I should've got a partial refund. We did not sleep at all
being told I was too loud, people banging on floors and wall and the front desk told me she would ask about a refund when she never really did. Now I'm out of my ---$ that I paid for a hour at the hotel and was harassed and treated poorly!
Staff attempted to be helpful.
Inability to select configuration of room.
Breakfast and the choice of pools.
The location, near everything with restaurants close by.
Kennewick's finest, and I do not mean the cops, were hanging out in the parking lot. The hotel staff did chase them off with a threat to call the cops. .
Room/bed was comfortableExercise room
The breakfast, although complimentary, was disappointing.Room cleaning was poorly done.
The breakfast had a good variety
Large clean room. Staff was very friendly, breakfast was good.
The bed was uncomfortable, need to upgrade mattresses.
Very friendly front desk staff, comfortable room, large breakfast area.
The parking lot was too active. People were taking up full spaces sitting outside talking until after midnight. Too many large trucks overlapping lines causing spaces to be unusable.
Everything met our needs, nothing fancy. Staff was nice!
This hotel nice clean breakfast was nice too¿¿
The location was great, the price was good.
The pool was way to warm (almost as warm as a hot tub) and in one of the rooms an ice bucket was filled with someone elses used bathroom stuff . :(
NICE STAFF AND CLEAN ROOMS
ALL FIRE DOORS TO ELEVATORS (4 FLOORS) WERE PROPPED OPEN WITH TRASH CANS OR WEDGES. IN THE EVENT OF A FIRE EVENT OR SMOKE, HAZARDS WOULD LIKELY TRAVEL TO ALL FLOORS. I AM A FIRE INVESTIGATOR/INSPECTOR....
Great staff, property meets star level,always stay here when we can. Nothing fancy, just clean and quiet. Good breakfast and location.
The room was roomy and clean, pool was clean, staff was exceptional, and the breakfast had several options, which makes it nice when you have children along....
The pool was in need of some repair. I did not like that the windows opened up in to the lobby. I didn't like feeling like I was in a fishbowl (pardon the pun).
content noises with the road and other guess had to leave early dont recommend
the sheets on the bed had to be changed ........dirty
It was clean and conveniently located
The internet kept going down and needed to send out important papers
The amenities were great. Having multiple pools was also really nice. Cant beat the location
The carpets were gross throughout the hotel. All had big stains. They were kept as clean as possible but big brown spots in the carpet is not attractive
Pool was great, facility was clean, up to date. Breakfast looked good although nothing much gluten free.
The room and staff was great, but there is a gap under the door so you hear everything!!! Including my neighbors that came back from the bar at 2am.. The left again at 3am.. And 5am.. Needless to say I didn't sleep much!!
Everything It's not a 2 1?2 star hotel.
Good size desk space.
The small older stye TV. Small pellows
The staff was very nice and friendly and willing to try and make things better.
The lack of the room not being thoroughly cleaned, when I arrived in my room upon inspection I found a dirty soiled washcloth hanging on the shower curtain rod in clear view and the carpet had several unsightly spots. Carpets in hallway also dirty.