Make your extended stay a great one at this Hawthorn Suites by Wyndham Kent/Sea-Tac Airport, WA lodging, convenient to area businesses, shopping and sightseeing. Stretch out and stay a while in the one- and two-bedroom townhomes, which offer full kitchen, separate living area and fireplace. Enjoy the complimentary Wi-Fi Internet and complimentary hot breakfast, as well as complimentary light dinner on select evenings, complimentary daily paper, laundry facilities, heated seasonal outdoor pool and outdoor sports area with equipment at this hotel, which welcomes pets. A ballroom and banquet facilities are available for events, and you can take care of work needs in the business center, which offers complimentary wireless Internet, computer access, printing and fax services, and presentation equipment and supplies. This hotel also offers complimentary grocery shopping and delivery.
Avery is outstanding in his willingness to help and is the kind of employee you want to have on your staff. The breakfast selection was very good. Most of the staff was very friendly.
The attitude of the very short staff member at the front desk leaves something to be desired. When problems arose eg., no heat in the room, maid service didn't bring towels, coffee, it was handled as if we were at fault. There was no apology and response to make us feel that this would get taken care of in a timely fashion. P.S. We were told to wait in the room for the heat to come up. Then Avery arrived and lo and behold he discovered the circuit breaker was off and the furnace had 5 wires disconnected. He took it upon himself to find us another room. We greatly appreciated that!
I arrived very late, so when I got to my room and found it was a smoking room I didn't complain. Beyond the smell, two lamps didn't work, and the TV image was snowy.
Breakfast variety was good and had healthy options, the room was cleaned and spacious, we really liked having 2 separate rooms with 2 bathrooms so we could get ready faster in the morning. I thought the room was reasonably priced at 2 nights for just under $400. split between 3 people.
They didn't tell us what the hours were for the breakfast or where to find it at check in so we missed our second morning breakfast. Not enough towels for number of guests, we had 4 guests and had 3 towels in the entire room. We also stayed for 2 nights but they never replaced our towels or shampoo for the next night. There were no extra blankets or pillows in the room. I would stay again, I would just be sure to ask for double towels and double pillows
The room was very spacious, and had enough space for 4 adults. There was a sofa bed which was an unexpected surprise. The bathroom was large and the.kitchenette was an added plus, as was the hot breakfast.
The cabinets and fixtures were old and in need of repair. Everything seemed dated, but still usable. There was not much available in the way of kitchenware, utensils and flatware.
Given other circumstances, we thought the room was clean and pretty spacious. The fold-out couch was fine.
We just needed the room for one night after flying in from the east coast and heading out to the Olympic peninsula with family. We didn't find the location convenient, and though the staff tried to help there were a lot of unnecessary problems. We had a few problems: (1) They wouldn't let us call the shuttle ahead of time or when we landed, demanding that we tell them at exactly which area we would be standing. By the time we picked up our luggage they told us it would be about 30+ minutes before they could get us due to other demands. After a long trip from the east coast with a 1.5 y/o, that didn't work for us, so we ended up paying for a taxi to the hotel. So we found that very inconvenient for a hotel that bills itself as an "airport" hotel. (2) As one example, we wanted an extra blanket but there were none in the room other than the one on the bed. So I called up and they said both "let me see if we have any" (!) and then "I found one but I'm not allowed to leave the desk, so can you come up to get it". For a $50/night hotel sure, for almost $200, that's just bad service. (3) This may be my idiocy, but when I think suite I think of a hotel with at least one small, extra room. So we were stuck having to be quiet in the room while our son slept.
Staff was friendly and fixed our problem for our second night.
Smokey and dingy rooms. Kind of scary neighborhood.
Huge Rooms Good hot breakfast Shuttle available for location within 5 miles (airport, mall) Quiet
Kind of a weird location. Carpet was pretty worn and not vacuumed under beds.
I liked that it was clean. It looked inviting when I opened the door. Bed was comfy.
Lack of flowers inside. Not enough shampoo and no conditioner. Coffee pot needed to be cleaned.
close to SEATAC airport with gas, convenience store and Wendy's next door. Big room with full kitchen. Very friendly check-in.
Room was generally worn out from use. Jacuzzi tub did not work well as a shower. A bit dated. Looked under bed to find something dropped and was amazed how much debris was under there. Breakfast bar was average and too small.
AC not working very well, ten inch hole through concrete upper patio. Bedding ripped, not cleaned very well.
everything except the breakfast...everything is old and worn out