Daily Resort Charge will be added to the room rate and includes: Guest internet access; pool; beach concierge activities; beach chairs; towel service; long distance calls within the continental U.S; local, toll-free, domestic and credit card calls (no access fee) The Reach Resort announces the completion of the $37 million redesign of the resort. Key West's newest resort, features sumptuous rooms and suites, the island's only natural beach as our backyard offering the perfect blend of glistening white sand and breathtaking sunshine. Pamper yourself at this enchanting Old Town Key West hotel, complete with elegant newly renovated guestrooms, sweeping beach views, and attentive guest services. Unwind on your own private balcony as soothing ocean breezes caress you. Relax poolside and enjoy a hearty breakfast at The Strip House Restaurant. Tee off at the nearby Key West Resort Golf Course. Discover an incredible array of features at our luxurious Key West Florida hotel which combines warm hospitality with a landmark setting Located in the heart of Old Town in Key West, Florida. Showcasing Key West's only natural private beach as our backyard. Only blocks from the vibrant attractions and pulsing night life of Duval Street. On-site water sport facility that offers world-class deep sea fishing, scuba diving, snorkeling and parasailing. Just 2.5 miles from Key West International Airport (EYW) and 150 miles from Miami International Airport (MIA).Retreat to a Caribbean paradise at our delightful beachfront hotel in Key West, Florida. Enjoy the classic comfort of our guestrooms and suites, each accented with a vibrant tropical flair. Here, charm and tranquility come standard. From indulgent spa treatments and in-room Internet access to state-of-the-art meeting facilities, we'll please even the discriminating traveler As the preferred choice among deluxe Key West, Florida hotels, we boast an extensive variety of features including: Guest rooms and suites located on five floors, all with private balconies. High Speed Internet Access in all guest rooms, suites and meeting areas.4,706 square feet of flexible event space for business meetings or banquets. Five meeting/event rooms with versatile floor plans. Heated outdoor swimming pool to melt your stress away. Private natural sand beach, the only one in Key West, in our backyard. Spa services available at our sister property Casa Marina, offering indoor and outdoor spa treatments. The Strip House Restaurant offering breakfast, lunch and dinner, poolside or ocean side. Nearby Key West golf courses for beginners or pros. Dedicated concierge arranging everything from equipment rentals to local excursions. Leave the world behind at The Reach Resort. This Caribbean hideaway features sleek new accommodations, first-class service and a sparkling tropical location - just steps from the only natural beach on the island
Ive stayed here before and had an excellent experience, which was what prompted me to return. Unfortunately, this time did not meet my expectations of a Waldorf property. Upon arrival there was not a single employee outside the hotel. I unloaded all luggage myself. There's NO ramp at this hotel, so i had to lug every suit case up the stairs. Sweating in a suit and arms full of bags and suit case handles, a customer sitting in the lobby ran out to hold the door for me, and even said, "wow, you'd expect more from the Waldorf" to which i said, "you read my mind." The front desk attendant was polite and informed me that valet was at a staff meeting and she did help me with my bags to my room. Also, I ordered room service one night. Like the card said, i called the number to have them retrieve my tray, which i left outside of the door. 12 hours later when i was leaving in the morning, the tray was still there. I didn't have a horrible experience by any means. But given that this is a waldorf property, i expected excellence, and i did not experience that.
Dishonest staff with poor attitude. Bathroom in lobby was filthy. Poorly managed and needs updatng
The people where very nice, service was fast and accurate. The Cuban Sandwiches where very good. Great roast pork! I complimented the chef.
The extra charge for parking. It seems petty to charge $20 per night that your 1 car is parked in the parking garage. the cost for the weekend was plenty. The breakfast was good but a little pricey.
Dirty rooms and no ocean view with unfriendly staff!!!
The location was great, staff very attentive and the decor was very contemporary and upscale.
Better view from room.
Nice location right by the beach and nice room with really comfortable king size bed.
Noisy air condition in the room
It was clean and staff was friendly.
The design of the hotel leading to the rooms was a maze for which I did not care for as it was confusing to find your room, elevators and parking garage. Also I did not realize that they charged for parking per day.
The localization. The construction of the hotel almost inside the sea. The bridge over the sea. The garden and the lights at night...
The vallet isn´t necessary at all. The Serbian recepcionist take an enternity with us and our bags all around the hotel from the lobby till the room.
The rooms were very well appointed and comfortable. The pool and beach area were extremely clean and well kept. The are plenty of water activities and beach games. The staff were friendly and helpful. The main part of Key West is only a 5 min walk for good food, shopping and nightlife.
The bar shuts at 10pm every night even at the weekends! Not good if you just want to relax and enjoy a couple of drinks. Parking is at an extra cost of $15 a night which is not included in the $25 resort fee. There was no mention of this when booking.
We had a nice and spacious room with a balcony overlooking the sea. What we did not like is the fact that the hotel is made of several intricated buildings. Our kids's room was far from our room and from the lobby.
Location is wonderful. Step out of your room and directly to the beach.
No Menu inside the room.
Room AC worked well. Nice bathroom amenities.
Booked 2 suites (same $) . One was a suite, one was definately not. Staff confused and a little inept. The elevator smelled disgusting throughout the stay & had no AC so you held your breath every ride.