Sheraton Suites Key West - Reviews

Great hotel in a great place... – Posted Jan 6 2012

Excellent

Great hotel in a great place (Key west) with a great location and access to the beach. Nice and clean rooms.... more on MYTravelGuide

Great location, helpful... – Posted Nov 27 2011

Excellent

Great location, helpful staff, beautiful common areas, right across street from a nice beach.... more on MYTravelGuide

Great appearance, clean, nice ... – Posted Sep 20 2011

Excellent

Great appearance, clean, nice landscaping. Hotel is away from Duval street so you can sleep at night. Smathers beach is also right across the street. ... more on MYTravelGuide

Pool dirty. Same trash in... – Posted May 7 2011

Okay

Pool dirty. Same trash in hallway three days. Ice machines broken. Was directed to the bar for Ice and barman directed us to another broken Ice... more on MYTravelGuide

Very nice property... – Posted Feb 23 2011

Excellent

We had a lovely stay at this property.Over Valentines day, they put out some goodies for us.Every day they had folded the towels into different... more on Travelocity

Highly recommend the Sheraton.... – Posted Feb 19 2011

Excellent

We loved our stay at the Sheraton Suites in Key West.The location was perfect, right across from Smathers Beach and only a few miles from all the... more on Travelocity

I thought we had a good... – Posted Jan 17 2011

Excellent

I thought we had a good experience at the Sheraton Suites in Key West. The room was extremely nice and the bathroom, in particular. was big and roomy.... more on MYTravelGuide

25th wedding anniversary... – Posted Dec 23 2010

Excellent

We ended up at this hotel by mistake and it was the best mistake we ever made...The bed was the best bed we ever slept in...our room was ocean front. Huge shower, bathroom. staff was great. Can't wai

Like this place. The stuff is ... – Posted Dec 22 2010

Excellent

Like this place. The stuff is friendly and the room is comfort and clean. Pool look romantic at night. But the jacuzzi is not hot enough. Generally,... more on MYTravelGuide

Better Than Expected... – Posted Oct 28 2010

Good

Spacious suite--two queens--was well appointed with excellent bedding. Stones throw across from secluded beach. Downtown shuttle availability, microwave, shower hardware and toilet tissue could stand

The suite life in Key West... – Posted Oct 14 2010

Excellent

We chose the Sheraton Suites in Key West for our hotel because it was across the island from the bar scene of Old Town and right across the street... more on IgoUgo

Sheraton Suites in Key West... – Posted Jul 24 2010

Excellent

The Hotel location was good, it has a beautiful view of the ocean and beach. The hotel itself was excellent.The service was extraordinary.The food... more on Travelocity

not impressed... – Posted Mar 26 2010

Mediocre

We expected more from Sheraton. We stayed for a week and the hot tub quit working on the 3rd day. The staff said they have been waiting for the... more on Travelocity

Interesting Stay... – Posted Mar 16 2010

Excellent

Our stay at the Sheraton Suites was fine.We arrived at the hotel early so we changed in the bathroom and went right across the street to the beach... more on Travelocity

The Pool and Clean.Restaurant ... – Posted Sep 12 2009

Okay

The Pool and Clean.Restaurant expensive and no choices.“It's nice, but for a family trip or if you want to take a rest.”... more on MYTravelGuide

The beds were extremely... – Posted Sep 9 2009

Good

The beds were extremely comfortable.Lobby had an odd smell. Fridge in room didn't work.“Beautiful Gardens to walk through. Lobby was beautiful, but... more on MYTravelGuide

Nothing.Everything... – Posted Jun 21 2009

Horrible

Nothing.Everything.“Construction everywhere, constant banging. Couldn't get Internet in the room. Hotel staff said I should call their technicians.... more on MYTravelGuide

Good Hotel... – Posted Jun 2 2009

Okay

The hotel was undergoing renovations during the time we were there, so breakfast at the hotel restaurant was kind of noisy. It would have been nice... more on Travelocity

Not a huge fan...try some... – Posted May 22 2009

Mediocre

I will start out with some positive notes. The suite we stayed in was wonderful. It was large and had well maintained. The hotel is also directly... more on Travelocity

“It was being renovated.”... – Posted May 17 2009

Horrible

“It was being renovated.”... more on MYTravelGuide

100 meters from beach.Dirty... – Posted May 16 2009

Okay

100 meters from beach.Dirty carpets and older furniture.“Room space was nice, but the view was a tree, so it was dark inside.”... more on MYTravelGuide

Great Place, Wish we could... – Posted May 13 2009

Excellent

My husband and I stayed here for our honeymoon and we loved every minute of it. We were there for 7 days.The rooms were nice and clean, the staff was ... more on Travelocity

Rooms where very pleasant,... – Posted May 8 2009

Excellent

Rooms where very pleasant, but without a balcony.Lobby, not enough vans to transport you to town.“Lobby and common area needed Little sprucing up but ... more on MYTravelGuide

Great Place to Stay... – Posted May 4 2009

Excellent

This hotel was great. The rooms were very nice and clean. We loved our suite. The staff was great. They were very nice and friendly. They offered a... more on Travelocity

Away from the hustle & bustle.... – Posted Apr 9 2009

Excellent

Away from the hustle & bustle.Smell of the elevators & hallways.“The hotel was pretty good. This was my first time in the Keys and I think I made the ... more on MYTravelGuide

wonderful!... – Posted Apr 8 2009

Excellent

I loved this hotel. We do not get what all the other reviewers were complaining about. We stayed on the Starwood Suites level and never wanted to... more on Travelocity

Free shuttle to downtown Key... – Posted Mar 21 2009

Good

Free shuttle to downtown Key West.Internet connection was extremely weak in the room near corner of hotel.“Nice hotel located right across from... more on MYTravelGuide

Beautiful Rooms... – Posted Mar 17 2009

Excellent

I stayed at this hotel for a girls weekend. The suite we got was absolutely beautiful. The rooms were spacious and well appointed, very clean. IT was ... more on Travelocity

The shuttle service to... – Posted Jan 28 2009

Mediocre

The shuttle service to downtown was great.Loud construction at the pool at mid-day. Staff didn't help.“Overall the hotel was very nice but we had a... more on MYTravelGuide

The hotel staff were... – Posted Jan 25 2009

Excellent

The hotel staff were excellent, the location was scenic and surprisingly quiet, the room was spacious. The lime water in the lobby delicious.Not... more on MYTravelGuide

WISH WE WOULD HAVE BOOKED OUR ... – Posted Jan 14 2009

Excellent

We only booked our room for one night but we loved every minute of it.Room was clean and fairly spacious for the price.Concierge and front desk... more on Travelocity

Real let down for a starwoods ... – Posted Dec 12 2008

Mediocre

We had mold on the bathroom pocket doors,the draws in the dressing area would not open or close and the fronts where broken off,the sofa was badly... more on Travelocity

Location.Appearance of... – Posted Nov 8 2008

Good

Location.Appearance of entrance to the room. A mess. Basically good staff but was difficult to communicate in English! ... more on MYTravelGuide

Not up to Sheration standards... – Posted Oct 14 2008

Mediocre

I recently spent 3 days at this hotel with friends.Service was lacking -- no ice and when asked for some thru room service after 30 minutes they... more on Travelocity

Family of Five... – Posted Sep 5 2008

Excellent

Beautiful landscaping.Hotel is right across the street from the beach with immediate access.Rooms are spacious and nicely decorated.The pool area is... more on Travelocity

Poor security.Security. I... – Posted Aug 17 2008

Excellent

Poor security.Security. I missed a bag contented a new pair of shoes a charger of my laptop, I had been call to the hotel and I didn't have feed back.... more on MYTravelGuide

Close to beach, awesome... – Posted Aug 1 2008

Excellent

Close to beach, awesome landscaping.Distance to Downtown Key West. This was a fairly large hotel with a great beach location. Parking was free and... more on MYTravelGuide

my honeymoon in key west... – Posted Jul 26 2008

Good

my husband and I spent our honeymoon in key west key west is not known for beaches or any beaches actually it is known for having a decent coral reef ... more on Travelocity

Location, pool.Cleanliness of ... – Posted Jul 21 2008

Mediocre

Location, pool.Cleanliness of room. Dirty stained carpet. Ran out of toilet paper 3 times. Blinds broken. No bath tub, just a shower. Sofa old and in ... more on MYTravelGuide

Wonderful Time... – Posted Jun 21 2008

Good

My husband and I had a Great Time in Key West. The hotel was very nice and very helpful. We had a quiet stay, no trouble at all. The Key West locals... more on Travelocity

Lovely Vacation... – Posted Jun 16 2008

Excellent

We stayed at the Sheraton on a family vacation. What a lovely experience! Would recommend to anyone that is going to Key West with family. There's a... more on Travelocity

The best thing about this... – Posted May 30 2008

Excellent

The best thing about this hotel was the friendly staff.I wish the shuttle ran a little later. It was perfect, if you wanted to be close to the beach. ... more on MYTravelGuide

The pool and bar area... – Posted May 30 2008

Good

The pool and bar area.Proximity to restaurants and shopping. This is a great place to stay if you just want to lay down on a beach or by a pool for a ... more on MYTravelGuide

Good experience overall... – Posted May 26 2008

Okay

The rooms were spacious, bathroom updated, and the landscape was beautiful. The carpet was stained and intially shower pressure was low, but was... more on Travelocity

Relaxing time in Key West..... – Posted May 22 2008

Excellent

All 3 of us would recommend this hotel to those seeking a quiet location near a great beach. Very little traffic, free shuttle service to Duval,... more on Travelocity

The staff was great and the... – Posted May 21 2008

Excellent

The staff was great and the room was wonderful.For a resort hotel, there wasn't much common area inside the hotel. It was great. I would stay there... more on MYTravelGuide

Like receiving newspaper in a.... – Posted May 12 2008

Excellent

Like receiving newspaper in a.m.Behind the door in bathroom needed to be cleaned, carpet was stained. Everyone was polite, especially, the lady in... more on MYTravelGuide