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Passenger van |
Commercial |
6 locations in Keyser
Filters
Reviews
10.0 Wonderful
Apr 2017
Pros:
The vehicle was new, clean, very comfortable for a long trip. Agents were very nice and service oriented.Cons:
There was nothing bad about this experience.10.0 Wonderful
Sep 2016
Pros:
Great service!!!2 locations in Keyser
Filters
Reviews
2.0 Poor
Oct 2022
4.0 Mediocre
May 2021
Pros:
Staff was good pickup and drop off was good, vehicle was dirty inside even with a sanitized seal on the door. I had to vacuum the inside before loading it for our trip. The right rear tire had a slow leak and i had to add air air few days to turn the warning light off. The vehicle needed some repairs, the tires were out of balance and vibrated the entire two thousand mile trip. The alignment was off and the vehicle pulled to the right, just enough to give me a sore arm at the end of the trip. The brakes vibrated bad on moderate to hard braking. I informed the drop off clerk of the problems and he thanked me for the information but offered nothing in the way of an apology. We were helping with our granddaughters wedding and had no time to return and or replace the vehicle on this trip.Cons:
The vehicle could have been clean and in good repair.6.0 Okay
Aug 2020
Cons:
The computers were down causing a long delay at pickup. The car was great. The drop off was great. Pickup regretful.10.0 Wonderful
Jul 2020
Pros:
One way is a great option! The staff was friendly and helpful on both pick up and drop off, price for unlimited miles one way was fantastic!10.0 Wonderful
Feb 2019
Pros:
Kindness professionalismCons:
The employees at the location should familiarize themselves with the policies and procedures for online reservations and changes.8.0 Very good
Oct 2018
Pros:
Quick check in an out.Cons:
Promised EZ Pass was not in the car. My final cost was twice what was quoted, probaby because I returned the car 45 min late. Also, the GPS cost was for two days instead of one.One location in Keyser
One location in Keyser
Pick-up location | Keyser |
---|---|
Car types | Van, Minivan |
Rental locations | 1 |
Airport locations | 0 |