The 3-star Diligence hotel is located in the very city centre of Kherson. There are only 18 rooms at the hotel but each of them is designed with an individual approach to guests pleasure. True hospitality of the hotel staff will make your stay comfortable and warm
The day before i was scheduled to leave, i was thinking about leaving early. So i asked the person at the front desk, if i check out tomorrow, can i get a refund for the last night i am not staying. To which he said yes. And the next day, come to find out he didn't understand what i was asking, but didn't bother to tell me that. Just said yes. Then the hotel manager refused to give me a credit for the last day. Stating the policy is 24 hours - when i gave like 20 hours. The beds were uncomfortable to say the least. Very, very firm. Like in Asia. It was a clean room, but the rest of the hotel - iffy. There was nothing but a restaurant. Literally. Also when I checked in, I asked to shorten my stay from 5 days to 4 days. They said yes, and that i would get an email from the website i booked with, saying i was only staying 1 day, but they had me down as 4. Which was all in an attempt to cheat the booking website out of their fair share. overall, i would recommend most other 3 star hotels over this one any day.