Nice view on the city and the sea of Klaipeda from the bar/restaurant on top of the building.
Mostly friendly, at least correct staff. I booked a deluxe-room with a wonderful view on the harbor and the Curonian spit. Breakfast was very good and included in the price, and so was Wifi in the rooms.
The room-safe was locked when I arrived, so I called the reception. They gave me a code with which I could open it. After I had set my own code and locked the safe, it was still possible to open the safe with the pre-set code I got from the reception. When I asked for this to be changed, the receptionist couldn't see the problem and just gave me the safe key, which was really useless, because the safe still could be opened by everyone who knows the pre-set code. This is not what I would call "safe".
Free wifi is not available in all the rooms. The lobby is crowded with web surfers.
I liked the design and layout of the Hotel also the facilities were first class restaurants were excellent and the most important thing was that the staff were helpfull, friendly and professional!
Location. Beautiful seaview.
Isolation between rooms are pure. I heard quite clear what our neighbours are talking.
We went to this hotel for the first time. Good food on the 20th floor, the design of the room was great (delux room) Great variety of activities.
The staff at the reception desk was very unfriendly and not helpful. Nobody helped us with the luggage. It was very cold in the room, even after they brought us the heater. Shampoo and gel is very cheap and not acceptable for a 4star hotel. The floor in the bathroom would get very wet after taking the shower. How do you suppose to drink the beverage out of the minibar if there is no bottle opener? Again, the major problem with employees. We are not coming back.
Nice view to harbour and sea. Excelent grilled food on 12th floor.
There was no printer in whole hotel!!!
Convenience to restaurants, bars and shops in Old Town
1. When I arrived, I was assigned a room in the old non-air conditioned section which was very small. There were two single bids that had to be tied together by the hotel staff to make a bed, large enough to be comfortable. I asked the front desk staff to let me know if there was a cancellation in the new section of the hotel. There was and I was promptly notified. The hotel staff has always been courteous and attentative.
very good location: a few minutes' walk to the old town, the ferry terminal and other major attractions, accessible also by public transport - take bus no.5 and 8 and it's just 3 stops from the train station. We lived in the new wing and the room is air-conditioned. Good breakfast too.
We would expect improvements to minor details such as provison of body lotion, shower caps, laundry service for a 4-star hotel. The hotel gives only a small packet of hair and shower gel for each guest.