Holy Crap! This hotel is a DUMP. Dont stay here. Stay in your car, its nicer living conditions, trust me. Even you dont have a car its still nicer living conditions.
It was very close to Neyland Stadium
It was small, dirty, and noisy
It was close to the Civic Center I was visiting
There was mold and water damage in the room. The towels had other people's hair on them. The room smelled of mold and cigarettes.
Excellent location convenient to restaurants, gas stations, and University of Tennessee.
Not enough lamps or light in the room.
The hotel is very close to downtown but you don't have to pay downtown prices. Staff was very friendly and the room was nicely heated when I first entered (it was wintertime so that was a big plus). The room was basic but had some unexpected amenities such as a mini fridge and tv cabinet. I would have given an excellent score if it weren't for the cleanliness issue. There was noticeable dirt and grit in the dressing drawers and the bathroom was slightly disgusting - spider webs on the ceiling, previous renters' hairs stuck on the shower wall and bits of the ceiling coated the soap dish. The next day, I accidentally bumped into the maid who claimed she had just finished cleaning the bathroom - apparently that didn't include cleaning the shower. The towels smelled clean but they were noticeably stained and again had other renters' hair stuck in the fabric. They should have been thrown out if bleach couldn't remove the stains but I guess that is their way of cutting corners. There also seems to be no option to have a non-smoking room/area. When I first entered the room, it was free of smoke but later that evening cigarette smoke filled the area to the extent I had to sleep with the covers over my head to get any sleep. [Cigarette smoke gives me headaches.] Because of the cleanliness issues and the smoke, I left early although I booked two nights. I told the desk clerk about the smoke and he apologized and said it must have been the person next door to me and the hotel allows smoking. Never been to a hotel without smoking/non-smoking options but whatever. I wanted to write a good review but cleanliness is a sticking point. Doesn't cost much to clean properly and doesn't take much time to do it - if you clean regularly.
Proximity to our destination. Mr Bhagat was an excellent host.
There was really nothing to complain about.
It was located fairly close to our concert location.
It was in poor repair and FILTHY!
It was a 5 minute drive from Market Square
Did not like that it made it seem like walking distance to Neyland Stadium. There is actually a river separating the hotel and downtown. Did not seem like a safe part of town. Questionable staff.