|General||24 hour front desk, Air-conditioned, Bar/Lounge, Cribs available, Express check out, Gift shop, Laundry facilities, No smoking, Parking (surcharge), Room service|
|Services||A/V equipment rental, Business center, Concierge service, Laundry service, Meeting/Banquet facilities, Wedding services|
|Internet||Internet (free), WiFi (free)|
|Policy||Pets not allowed||Landmarks||
Excellent, 352 reviews across the web
|Hotel||Hotel is great. 89% of the guests liked it.|
|Service||98% found the |
|Beds||75% said the |
|Room Cleanliness||96% said |
|Reception||78% said the |
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|Read all reviews from Priceline|
The location for was great for getting to the UT campus
Parking is rough.
Parking was a bit limited. We went out for the evening and had a hard time finding a parking spot when we returned. There were staff on hand to assist with this which made up for the inconvenience.
Bed was very hard but bedding made up for it somewhat.
We liked that it was comfortable, CLEAN and located so close to the major highways as we were in a kong road trip.
Parking fee. This hotel's locatiob does not warrant a parking fee. Charging for parking is ridiculous. We had to extend our stay in knoxville and move to another hotel down the street. We re-booked on priceline and that hotel did not charge parking!!!!
Nice room, good location
Was not clear thru reservation that there would be a parking fee charged, nor was I told at check in. Just showed up on my bill at checkout. There probably weren't 20 cars at the place anyway, not sure why a parking fee is charged on non-peak stays.
Very nice room, pretty view, modern. Very pretty lobby, bar. Friendly staff.
Under construction - heard faint hammering during the day. Large wet spot on the carpet near the window - not sure from where. Two used washcloths in the bathroom when we checked in. $28 for unsecured parking.Very pretty hotel and friendly staff. Ideally would have been a touch closer to Broadway - not a bad walk though. Surprised by $28 fee for unsecured parking - wow! Just some minor concerns with our room. Overall a very nice stay.
Room was very clean and staff was very helpful.loved the Priceline rate i received!!
It was a little confusing on the internet directions on how to get to the hotel.i thought the in house restaurant was a little pricey
Location was excellent!
The bed was the worst in the world. Hard hard and did I mention hard!! I will never stay there again. Also I didn't understand a hotel with a high rating have a bathroom door that gets caught on the shower rod. Poorly built bathroom.I wish this hotel had better beds. It would have made for a relaxing visit. So disappointed in this hotel!!