Holiday Inn Express Knoxville-Strawberry Plains by IHG

The hotel offers a complimentary breakfast buffet with hot and delicious options, and the staff ensures it is well-stocked and ready for guests to enjoy.

The hotel provides cribs, kids' meals, and a kid-friendly buffet, making it a family-friendly accommodation option.

Guests have highlighted the friendly and accommodating staff, ensuring a pleasant and easy check-in experience, and providing helpful assistance throughout their stay.

Guests have praised the cleanliness of the rooms and the hotel in general, ensuring a comfortable and pleasant stay.

The hotel offers free parking, providing convenience for guests traveling by car.

Guests have reported that March is the high season, which might indicate better weather and more activities in the area.

The hotel is conveniently located near several attractions, including Ramsey House Plantation, Ijams Nature Center, and Knoxville Zoo, making it a great choice for those interested in exploring the area.

Some guests have recommended requesting a room away from designated smoking areas to avoid any potential cigarette smoke odor issues.

Before booking, it's advisable to check the room amenities to ensure they meet your specific needs, especially if accessibility features like grab rails and roll-in showers are required.

While the complimentary breakfast is generally praised, some guests have mentioned occasional shortages of items like milk and utensils, so it might be helpful to plan breakfast alternatives if needed.

The hotel allows pets, but it's essential to inquire about any associated charges and specific pet policies before bringing a pet along.

As the hotel is located about 15-20 minutes outside Knoxville, guests have found it challenging to get Lyft or Uber rides, so it's advisable to plan transportation accordingly.

Several guests have highlighted the friendly and helpful nature of the staff, particularly mentioning individuals like Lisa and Vera, who provided exceptional service.

While many guests have praised the cleanliness of the rooms, there have been reports of issues such as a musty smell and roaches, so it's recommended to check the room condition upon arrival.

In case of any maintenance issues in the room, such as a wobbly toilet or shower problems, it's advisable to promptly notify the staff to ensure a comfortable stay.