Mercure Koh Chang Hideaway

At Mercure Koh Chang Hideaway, guests can enjoy a variety of water activities such as kayaking, snorkeling, and scuba diving. Additionally, the hotel offers a beauty center, a kids club, and 24-hour room service.

Guests can dine at The Bay, which offers a menu including international and Thai specialties. The hotel also has an in-house bar where a refreshing beverage can be enjoyed.

Some guests have mentioned concerns about slow beach bar service, hard beds, and the cleanliness of the facilities. Additionally, there were comments about the hotel being a bit run down and the location being quite far from the ferry point and restaurants/bars.

Guests have highlighted the fantastic staff, beautiful location, private beach with amazing views, and the spacious and clean rooms. Additionally, the hotel offers a variety of activities and a good breakfast.

The high season at Mercure Koh Chang Hideaway is in April, offering an ideal time to visit. However, it's important to note that some guests have experienced a half day of rain during their stay.

Guests recommend choosing an ocean view room on the 2nd or 3rd floor for a better experience.

If arriving after dark and driving your own bike, it's advisable to reconsider due to the road conditions.

Guests suggest that the food prices at the hotel are relatively high, and there are limited selections, so exploring dining options outside the hotel is recommended.

Some guests found the deluxe rooms with ocean views to be a pleasant choice, while others found the pool access rooms to be run down and not worth the price.

Guests have experienced delays during check-in, with some waiting for extended periods. It's advisable to manage expectations regarding check-in times.

While the hotel's restaurant is fine, guests recommend exploring other dining options outside the hotel for a wider selection and potentially better value.

Some guests encountered language barriers with staff members, particularly at the reception. It's helpful to be prepared for potential communication challenges.

The hotel offers pool villas with private outside areas, pool access rooms, and deluxe rooms with ocean views. Guests recommend considering the room type that best suits individual preferences and needs.

Some guests encountered staff members who had difficulty speaking English, which may impact communication during the stay.

Guests suggest that the hotel could improve its facilities to accommodate rainy weather, as some experienced a half day of rain during their stay.