Good hotel for price
No vending machines
No complimentary breakfast
Complete upgrade of facilities
The exercise room was small and had very little equipment.
Noisy room A/C unit.
Excellent staff-the Hotel Employee was fabulous, very clean
Very loud air conditioner but was comped breakfast when mentioned to front desk personnel
The hotel lobby and our room were very clean and nicely decorated in an updated, modern look.
Nothing but the manager was nice
Very noisy housekeeping kept bugging after we said we was fine toilet was loud,and hard to flush not impressed with hotel
Comfortable beds, they were installing new 43 inch TV when we left.
Does not have free continental breakfast, I've come to expect that in the hotels I stay in.
Breakfast not included
Excellent customer service, great breakfast from the Bistro, and a very comfortable bed!
Good customer service
Very friendly staff! A+
The hotel does not warrent a 3* rating. Really, this is just a very average hotel.The beds were very uncomfortable.
Easy check in and check out. Comfortable bed.
No free continental breakfast.
Lobby was nicely remodeled
Hot tub and pool area need cleaning and operational maintenance. Beds probably need replaced - pretty worn down.
nothing much really. TP was super thin.
dropped free breakfast. Didn't include anything in room book about what was available to eat.
It was close to restaurants in local area.
The rooms seemed old and outdated
Bed was comfortable, room and lobby were very clean.
Elevator was down, they put us on the third floor. My wife has problems with her legs and very difficult for her to use stairs.
Convenient location. You know that a Courtyard is never going to be horrible - even if not always great.
The hotel is aged and in need of a facelift. It was the most worn Courtyard that I've ever stayed in - and I've stayed in dozens.
Staff was rude it took 40 minutes to check in because no one was at the desk
I had to change rooms because the toilet was not working properly, the desk chair was broken, and the room had a bad smell.
Amy was wonderful. The breakfast staff wonderful as well. Michelle was the most unprofessional person I have ever encountered! I am shocked that she has any position that deals with the public. Reason being we will not return to this Courtyard.
Michelle front desk at check in.
Staff was very nice, cleaning staff in particular.
Bathroom was a little outdated, shower looked dingy, slight moldy spots in tub caulking.
This property is due for a renovation. It has been well maintained and is in a great location. It is not up to the current standards Marriott has established at other locations I frequent.
Got a free upgrade! Bed was super comfy. Close to mall and many restaurants.
Booked a room through priceline but was also charged the same amount plus additional amount through the hotel. Manager tried to resolve this problem but two days later that amount had not yet been removed.
The drinking glasses were glass and not plastic.
There was a window that opened but no screen.
This hotel was clean and a great value. I was even upgraded to a room with a balcony when I requested to not be given a first floor room.
The noise was horrendous when I stayed. Local bikers drag raced up and down the street in front of the hotel for hours into the night, and drunks hooted and hollered up the halls until nearly 4 a.m. before I finally called the front desk to intervene.
No the room was a cubby hole next to the elevator staff unhelpful And hostile even commenting on how I was Getting an 'unfair' price by using price line the Hotel was 90% unoccupied but they still gave me The worst room they could
1. The room was excellent -- no complaints. 2. The 'breakfast buffet' was awful. Food was cold/hard. Service was really bad -- appeared to be only 1 server for the entire room full. It was not worth the extra money. I would rather have it be inluded with the room rate and even be less choice with no server.
The Marriott Courtyard was a pleasant place to spend a couple of nights while on business. I appreciated the wireless connection and the friendly service. I wish it had a view.... But I'd stay there again..
This hotel was very clean. Breakfast was great and the staff was so friendly. The whole stay was a great experience.
The new Courtyard bed is just great. This hotel is so clean. We had a great stay and will return.
The staff was so friendly. They helped us with luggage, directions and made us feel so important. They have lots of awards in Guest Satisfaction and I see why.
I've stayed in Kokomo many times but never at this Courtyard, all I can say is what a shame! This hotel is tops in my book, from the moment you walk through the door until the day you leave you feel so welcome and the place is emaculent.'