The room was very, very clean.
The room was smaller than I expected. I had a king size bed in a twin size bed room space.
Very nice with great staff and ideal location
Hotel staff was very accommodating to our needs when one member of our party ended up ill.
We found a used bandaid and lip gloss on the floor.
The newly renovated hotel rooms and lobby area were very nice and the staff was warm and inviting.
There is no room service.
Free parking, good access to freeways, hdmi ports in tv's. Cost.
The free Wifi is a joke. Less than 1Mbps download speed. My crappy sprint service was faster and trust me, Sprint sucks.
No pet policy. Should allow small pets up to 20-25lbs
We were told we could check in at 3 pm. When we arrived at 3:45 pm we were advised that a room with 2 beds would not be available for 45 minutes. I advised the staff member that this was not acceptable. A few minutes later a clean room was available.
The room was clean and the beds were comfortable.
Extremely cmfortable mattress.
Rooms are a little small.
Easy check in. I arrived late and extremely tired and the staff was very friendly and quick to get me situated.
I love how clean this hotel is and the amount of parking it has.
My wife and I booked a room here for our monthly getaway and the receptionist gave us a double bed room (not what I wanted). You can hear people walking above you. More for business not for a romantic getaway.
it had a modern feel. relaxing and open.
YES. It went from an--- stay to two transactions of---. They took over $700 from my bank account without authorization. This is fraud. I will take this to further action.
My room was supposed to have a sofa bed and it didn't. I called the front desk and they gave me a roll away bed, not the same. No big deal was their attitude. One room was for handicap visitors, entire room was altered and odd.
The room was quiet even though it was located on the first floor across from meeting rooms and faced the parking lot.
Room size was very small.
The staff was outstanding, the place was very clean, the rooms were adequate for the rate. the decor is very nice, and I would stay there again.
I'm very familiar with this property as I stay there afew times a year. For those who want quiet - take rooms overlooking the parking lot. Not aesthetic but serves the purpose. Staff is always helpful. Rooms up to par . Beds good. Free papers and internet access in the lobby - priceless. Great location for work, malls, eateries in the area - quick in and out with parking. Good standard 3 star. Facing new competition from Holiday Inn just opened across on freeway 405. Check that one out. However, with online bookings one doesn't rack up Marriott points for the stay - should be renegotiated -it makes a big difference for business and liesure travellers. No ameniites whatsoever - no breakfast coupons etc. Economic times have reduced these promotions but would hope some way to resurrect for frequent visitors.
We read the other reviews and found them to be very helpful. This hotel was our vacation ¿base camp¿. We were interested in seeing Orange County without spending a fortune on the hotel. In addition, we needed a place that could accommodate 2 adults and 3 teenagers comfortably. We found that the suite fit the bill perfectly. The staff was very helpful with an early check in, extra towels for the room, dining tips and directions.
We stayed for 5 days after leaving a higher rated hotel for lots more $$. This hotel was clean, bend-over-backward friendly, and very comfortable.
I thought it would be a decent hotel, but i was wrong. As we walked into the lobby, the smell of mildew/mold was strong. The carpet in the hall smelled bad also. The OLD and faded sofabed was very unconfortable. Had backpain the following morning. They only had an old, thin, ripped blanket for sofa bed. Asked for sheets and pillows and a blanket, they only brought us 1 sheet, 1 pillow and a very old, old blanket. Would NOT EVER stay in this hotel again.
Room layout was very nice, recently remodeled. Bed was very comfortable with nice sheets (not the usual stiff overwashed you find in hotels). We have a small child, and the room was very clean and safe for her to explore. I only gave a 4 because for the price, breakfast should be included.
Very clean room with extremely comfortable bed. The bed had a cotton duvet cover instead of one of those horrific poly bed spreads. All the regular stuff; coffee maker, hair dryer, iron, bar fridge, were there. I received an off season rate of $*, which was amazing for a room that nice and clean.
Should be 5 Star. This hotel is very clean and the staff is wonderful..very friendly. Would definitly stay here again.