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Passenger van |
Commercial |
5 locations in Lapeer
Filters
Reviews
8.0 Very good
Dec 2023
10.0 Wonderful
Oct 2023
2.0 Poor
Sep 2019
Pros:
Didn’t get a chance to drive any carCons:
As an international traveler, I was told I could only rent a car with a US credit card, not an international one. Considering I was only in the states for a week and was relying on this service, this is extremely disappointing. Ended up going with another provider that doesn’t have this rule.10.0 Wonderful
Feb 2019
Pros:
The shuttle service was wonderful10.0 Wonderful
Dec 2017
Pros:
The ride was pretty goodCons:
Seemed like I had to fill up a lot2.4 Poor
Apr 2017
Cons:
The car smelled so bad! The was a moldy salad under the driver's seat that made me sick.One location in Lapeer
One location in Lapeer
Filters
Reviews
2.0 Poor
May 2022
10.0 Wonderful
Apr 2021
Pros:
Easy in and out. Great Customer Service.Cons:
They did everything right. Easy experience.2.0 Poor
Dec 2020
Cons:
Agent was rude at pick up. I explained that I need to get to a doctors appointment. She insisted on going through every question although I have a profile with Budget. Then said we had to wait because car just came on and needed to be washed. After much discussion she made us sign as is waiver. She said we should have taken an earlier flight. No earlier flight was available and our flight was late. Which she said was not her fault8.0 Very good
Jul 2017
Pros:
pick up and drop off car right at the Flint airport convenient. No shuttle travel.Cons:
Had to put air in the tires as the low pressure warning came on - twice. Windshield got hit by a rock and cracked. Couldn't contact anyone at Budget in Flint for advice. Never answered their phone. We will see how the charges go for the windshield. ???2.0 Poor
Apr 2017
Pros:
Vehicle was cheap on gasCons:
Customer services was poor they wouldnt give me the vehicle I request had too argure about the rental car for a hr they seemed like they was racist10.0 Wonderful
Feb 2017
Pros:
0n time no problemsOne location in Lapeer
Filters
Reviews
2.0 Poor
Dec 2023
3.6 Poor
Mar 2020
Pros:
Easy pickup.Cons:
I picked up the car in the dark. Once it was light I could see the disgusting condition of the car. I called to complain and they were sorry but no help. I have pictures if anyone is interested. Avis isn’t interested as they never contacted me after. Poor customer service.8.4 Very good
Dec 2019
Pros:
Price was great. Employees behind the counter for pick up and return were extremely pleasant. Loved the roominess of the vehicle.Cons:
The car had a funny smell to it, like smelly gym clothes were left in it. Other companies have you prepay for gas if you’d like ata cheaper price so you can return the car without a full tank of gas. Find it helpful sometimes as you may be running behind and don’t have time to fill up or can’t find a gas station near by. When checking in and out there was only one person helping behind the desk. Would have been nicer if there was two people to keep things moving quicker.10.0 Wonderful
Dec 2019
Pros:
Everything went well. The counter service was great and everything was efficient. The car was great; very clean.Cons:
I was happy. Just maintain the value and consistency9.6 Wonderful
Nov 2019
Pros:
Staff at pickup was very friendly and then staff at drop off was great. I forgot my Kindle in the car and they phoned me right away and kept it for me. Amazing service.Cons:
Was very disappointed to rent a $100 per day car without bluetooth. In 2019 bluetooth should be standard.5.6 Fair
Sep 2019
Pros:
I liked that the pick-up and drop-off was at the terminalCons:
We ordered a premium car--Impala and instead given a full-sized car. Though my paperwork said Impala, since we booked through carRentals..com, Avis wouldn't honor it. The first car that we were given reeked of cigarettes. We then received a Ford Fusion and, although clean, was too small for 5 peopleOne location in Lapeer
Filters
Reviews
4.0 Mediocre
Oct 2020
Pros:
There wasn’t anything for me to like or dislike because they didn’t have any cars available for me to rent. If anything I would say I was disappointed.4.8 Mediocre
Jun 2020
Pros:
Pickup and drop off were find. No issues with that nor the staff, other than when I dropped off and explained of some issues, the attendant did not seem too concerned about it.Cons:
I picked up my car and it was dirty. Garbage in the door, crumbs in the cup holders. Shortly after I picked the car up, the check engine light came on. I attempted to call the 1-800 number on the brochure given to me at pickup. The menu was unable to connect me with a person based on the reason for my call. So....I had a car for 3 days that I didn't really drive because I was unable to get assistance with the issue. When I dropped it off and explained what had happened, the staff just said, "Yeah, you can never really get through on the 800 number." What in the world! If that is the case, then why are customers not given a local number to call? She offered to give me a card to call the manager, but at that point....what was the point in doing that? I told her that I would probably just not use their service in the future. She just said "ok. Sorry for the inconvenience." I was very unimpressed with the service provided to me during my rental with your company.9.2 Wonderful
Sep 2019
Pros:
Staff was very friendly and knowledgeableCons:
Only one person was working. Had to wait almost an hour to get the car.2.0 Poor
Jul 2019
Cons:
No cars were available at pickup even though a reservation was made.9.6 Wonderful
Apr 2019
Pros:
The staff was informed and helped to address my needs. Pick up and drop off was super easy.Cons:
Bold print station that a credit card was needed. Caused an hour delay in my agenda.8.0 Very good
Jan 2019
Cons:
Car received was okay.Along with a 12 passenger van, rental companies in Lapeer offer 7 passenger vans.
Pick-up location | Lapeer |
---|---|
Car types | Van, Minivan |
Rental locations | 1 |
Airport locations | 0 |