This well-kept family hotel offers an indoor swimming pool in the summer, a sun terrace but no elevator, a children's playroom and a lounge with free coffee and tea maker. All rooms have a nice view, a bathroom with a bathtub or a shower. Soak in the unique atmosphere of the impressive mountain world at the foot of the Schilthorn, Eiger, Mönch and Jungfrau mountains -in the valley of the waterfalls. Family rooms with extra beds only on request. Hotel Jungfrau is located a 6-minute walk away from Lauterbrunnen train station.
Staff was very friendly and helpful. View was lovely - especially from one of the 4 rooms the family group stayed in. The one had a great view of the falls. Had dinner the first night in the restaurant downstairs. Wonderful fondue. There was a play room with sofa and table for adults which made a good area for the family group of 7 to congregate.
The older folks in our group had trouble with distance from train and lack of elevator). Thin floors made it difficult to sleep until upstairs neighbors were all asleep. Could hear neighbor snoring as well. Running of critters in the walls woke me 2 nights of the three. I've had mice. These were bigger... Website claimed free wi-fi but in fact you had to sit on a balcony and pirate it from the hotel across the street.
Great location, good kitchen, good room, nice people. All you need to feel good and have a great time
All hotels are now "environmentaly friendly", as washing towels is concerned. This is great, but why they often fold nicely my wet towel, so it does not dry properly and has to be replaced anyway?
Convenience to station, heated swimming pool, pleasant food in restaurant, reasonably priced, central position in town
Centrally located in Lauterbrunnen, and a short walk to the train station. Our room had a balcony and a view of the waterfall. Breakfast was a good cold buffet and a packed lunch was apparently available. Tea and coffee were available in a separate lounge room
There was no book in the room for information and the receptionist did not offer any help unless we specifically asked a question. The rooms need updating also the sole internet connection in the foyer need updating to wifi. Our checkout took ages as the credit card machine had gone missing.
The location was good...and the view was good..
Yes there are a lot of things that we didint like...firstly, we booked this hotel since we already stayed in this hotel before and again wanted to stay here...but this time it was a big DISSAPOINTMENT..i repeatedly asked going thru the reviews whether the pool was heated or not..inspite of saying yes the pool wasnt heated at all..the lady in the reception said that it woudl be done the next day but unfortunately they didnt do it for the whole 4 days we stayed and still I think it is like that only..Moreover the room was not heated...can u imagine...when asked they said that it would be taken care of but unfortuunately not done...and lastly they do not know how to use a credit card...tried 15 minutes and after a lot of effort did it.
The staff were very pleasant, the food excellent.
We would have loved being able to get coffe before 8:00 a,m.
Beautiful place. Big comfortable room with the view of the mountains and a waterfall. Friendly service. The downstairs restaurant has a nice outside patio with a beautiful view.
it was great
the view out the window was great.
Scenic room. We can see beautiful mountain and waterfall from the room.
The quality of food in the restaurant was very nice. The sitting area/children's play area was a pleasant surprise and was quite cosy.
The pool was very cold and the lights did not work in the pool area making it somewhat dismal on the rainy days. The coffee and tea service machine in the sitting room was not functioning at all over the four days we were there. We had some trouble accomodating our 2 children even though I asked specifically for extra beds in the reservation. To their credit, the hotel did work something out, but it was at quite a bit of a higher cost and the family room we were given did not have a balcony as the other room did. My recommendation would be to call the hotel if you are bringing children and to arrive early enough in the day so that they have the extra beds available. It seems to be first come first served regardless of reservation. The breakfast buffet was not re-stocked very promptly.