The friendliness and politeness of all the staff in the hotel. Its central location and excellent breakfast provided/
the first room we were given had not been cleaned or bedding changed,
Lovely comfortable room plenty of facilities. Excellent breakfast with plenty of choice. Good leisure facilities. Central position near shops and rail station.
Friendliness of staff
A very comfortable room! No noise from corridor or neighbouring rooms. Very good breakfast. Instant help from staff when required.
Evening meal menu somewhat restrictive and unimaginative!
The hotels decor, quick friendly service and nice location, tucked away off main street. Also nice relaxed atmosphere with all different "types" of people.
The equipment in the gym was looking a bit old and worn
Top class hotel, grt location, food and staff ,and value well done
I may find one in the future again not yet, thanks!
Leisure facilities, comfortable room, excellent toiletries, good breakfast.
Evening meal was fine, but wine list is grossly overpriced!
Excellent location, less than two minute walk to city centre
Staff on reception were excellent - couldn't be more helpful
Standard of breakfast both in terms of service and quality was not what I would have expected for a hotel of this rating.