Friendlyness of staff. Wonderful building. Informality and wonderful breakfast. Attention to detail.
Room in the eves
Good central location in Lewes. Hotel housed in a lovely old building that has been sympathatically restored, bedrooms and bathrooms well designed and comfortable. Breakfast excellent. Staff friendly and helpful, overall a calm and comfortable place to stay. Nice garden although I didn't go into it as it was raining.
Very central location. Stunning building and views from dining/breakfast room. Good breakfast. Very helpful staff
Lots of stair noise from my room due to uncarpeted staircase. Room small with little space for clothes. Very expensive for what I got.
Courtesy, enthusiasm and professionalism of the young (and old!) staff. Excellent food in convivial and cosy surroundings. Our standard double room was a little quirky but fun and welcoming, good bed. Perfectly placed just off Lewse'charming high street. We will be back.
Friendly receptionist.Good comfy bed and excellent breakfast chef!
Excellent room Pleasant and efficient service
Breakfast could be better - pots of tea and coffee
The atmosphere, relaxed but efficient
The room was excellent - contemporary decor, plasma T.V., comfy bed, loads of space, beautiful en-suite. Lovely fresh continental breakfast.
Although the food at breakfast was very good, the service was not. It was very disorganised and the staff did not seem to know what they should be doing or how to speed things up. It took 15 minutes to get our coffee and we had finished eating by then.
The garden, which was a highlight, the decor and the comfort of the bed itself.
My friend had a smaller room than expected and her shower was too hot - even with running cold at maximum. We reported this.
The decor and art works were fantastic and the room was extremely comfortable - liked the simplicity