Features 366 rooms, including six suites. The Hotel has a seven story glass atrium lobby, Blue Fire Grill, and lobby bar. Additional features include a heated indoor pool, a fitness center and complimentary shuttle to/from the Bluegrass Airport, 10 min. away. Complete business services are available, including fax, copying, packaging and shipping. We are part of Lexington Center complex which includes the Civic Center Shops and Rupp Arena
We found the service to be good. The room was clean and parking was relatively easy.
I think we lucked out in the timing. We had a very quiet stay, but the room came with ear plugs. Maybe guests should check what events are happening at Rupp Arena before booking.
The staff was very friendly. I really liked the on site restaurant. The locations was very convenient.
The bathroom in my room was a little dated and dingy.
good location, good linens, good on-site restaurant and bar.
Need more window sound insulation, I had to change rooms after first night due to both traffic and HVAC noise that was so bad that I did not get any sleep. first room smelled like it had been smoked in. Second room was much better for traffic and no HVAC noise. Very noisy door slam sounds down the hallway and generally thin walls, could hear people in room next door sneeze and converse. My last stay at Hyatt in Cambridge, MD was far superior to this property.