|General||24 hour front desk, Air-conditioned, Complimentary breakfast, Cribs available, Express check out, Laundry facilities, No smoking, Non-smoking rooms available, Parking (free), Room service, Safe, Wheelchair accessible|
|Services||A/V equipment rental, Airport shuttle (free), Business center, Laundry service, Meeting/Banquet facilities|
|Internet||Internet (free), WiFi (free)|
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Excellent, 1,014 reviews across the web
|Hotel||Hotel is great. 82% of the guests liked it.|
|Service||89% found the |
|Breakfast||88% found the |
|Room Cleanliness||72% said |
|Beds||79% said the |
|Room Size||Only 62% said |
|Old/New Room||For 61%, the |
|Old/New Facilities||62% thought the |
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There seemed to be an unusual odor throughout the hotel.Nice, quiet place with a friendly staff but there did seem to be several strange odors throughout the hallways and in the elevators. Overall though, a decent place to stay for a couple nights.
cleanliness and friendliness of staff
distance to downtownLocated quite far away from downtown (20 min per car) free parking lots at the hotel, free parking lots available downtown on weekend, free bus in downtown, spacious room, furniture and bathroom ok, free Internet connection available, free breakfast with fresh fruit and waffles
Relative value $30 less than other similar hotels in this area
AC was not getting room cool even though it was running. I reported the problem. Tub shower with curtain. Felt smallGood bslue and friendly staff. Rooms showing age.
Good price & friendly staff
NoAfter being generally put off by the lack of service at Red Roof Inn next door, I walked over to Hampton Inn & was able to get a room for $20 extra. The night manager at the front desk kept his calm amid the chaos of in-person guests & a deluge of phone calls: a large storm moved through Baltimore, causing major disruptions at BWI. I missed my flight because of these disruptions and was clearly distraught by the time I reached the Hampton Inn. I was checked in, given complimentary water, snack, and a tooth brush. The night manager even tried to joke around about the complimentary toothpaste being '400 Japanese yen' to get me to smile. Later, he made change for a $20 (the only cash I had on me) so I could leave tip for the maids & my shuttle driver (complimentary service both ways). He even made sure my Hilton Rewards # was onfile (though I booked through Priceline) & moved me to a quieter room. The room was quiet, cle...
Breakfast was very good. Much more than a continental breakfast. The rooms were updated.Would stay again. Pretty clean. Nice room. Great breakfast.
The staff was friendly and very helpful. The rooms were exceptionally clean. We came for our daughter¿s graduation and our flight home was not until 7:58pm; the staff was able to accommodate us for a late checkout.
The cleanliness and the spacious rooms. Staff extremely freindly and accommodating
the hotel staff and every one we came in contact with was awesome. they were kind and efficient and dealt with us with a smile every single time.
absolutely nothing about our experience was badawesome complimentary breakfast and very clean rooms
The beds! Have stayed at Hampton Inn in the past and very much liked the beds
Did not like the cable service on the TV. Not user friendly.For the little bit of time we stayed there it was very nice. The room appeared to be very clean. The bathroom was updated and very clean. We mostly enjoyed the bed. Their mattress's are extremely comfortable which makes for a good nights rest.