Breakfast, amenities within the room, conversation with the night time manager, location, room size, shower. Need I say more
No workout room within the hotel. How the cleaning person who had to fill in at the front desk made us feel a little unwelcomed. The comforter had brown stains, a little gross.
It was a place to sleep. I was without power at my house and have a medical need.
I've stayed elsewhere without needing to put my credit card down for incidentals. It's the first time it was 'demanded' for potential damage to the room or theft of property.
Comfortable beds with bright white bedspreads - good wifi - simple but generous free breakfast. Very pleasant staff.
good location & value
need to update entrance - traditional doors are difficult & awkward especially when someone needs a wheelchair or lots of luggage.
Friendly staff, clean room, very good overall condition of property
The elevator needs repair, very rough 'landings'.Smoking area right outside the door between the door and half of the parking area, so you have a 50/50 chance of having to walk through the middle of smoking party to get to your car.
Hallways a bit outdated
The beds and pillows. The breakfast was very good.
Not enough towels in the pool area.
Very clean and a great staff
No Hot tub!
the room was large and clean
After a week long vacation we decided to check into a hotel that had a pool and hot tub. When we arrived, we were informed that the hot tub was removed in February, even though it was still on their website. The pool was under construction until 6 pm.
Easy access to highway and shops. Pillows were very comfortable.
The room didn't have a refrigerator or microwave.
there was a lot of close stuff around
um yes to much to mention first off the guy at the dest wouldn't give me a room with 2 beds and they weren't even busy second off they said they had a hot tub and they did but it was out of service
Staff very helpful
breakfast schedule was supposed to be untill 10am - I arrived at 9:30 and everything was put away. The staff however was extremely accommodating and breakfast was provided. One other thing - the shower curtain liner was hung too low inviting mildew.
The service was great, the pool was clean but we did not have access to the hot tub.
The beds were awful, I had a hard time sleeping and body aches in the morning. Breakfast was bad, no sausages both mornings cold hard boiled eggs fruits didn't look fresh.
Easy to find, convenient to restaurants, small and quiet. Excellent for family.
Breakfast was standard precooked items, and not very tasty. I know this is added expense to hotel/ is it possible to give breakfast coupons to McDonalds and use space and help saving money???
I recently stayed at the Fairfield in Clay, NY with my 3 children. I was very happy with the service and the staff was great. Everything was very clean and tidy. We enjoyed the indoor pool and the free breakfast buffet. I would like to say that the atmosphere was very Homey. They had fresh coffee at all times, and snacks at night for all the guests. This was one of the best hotels ive ever experienced, and being from Las Vegas I have stayed at a few 5 star hotels, but I would rather stay at the Fairfield Inn @ Clay NY. Thanks again for being great and I hope other people take the time to write about their experience also.
We were traveling here to visit family and had along our 5 lb Papillon. This was the only hotel in the area that accepted pets. The staff was friendly, room comfortable, clean & secure. Good value.