Overlooking Annandale Water. Gretna Green Designer Outlet Shopping. Drumlanrig Castle Historic Site. Moffat 9 miles. 7 miles from Lockerbie train station, with fast trains to Glasgow and Edinburgh. Pets Accepted - 10 GBP Charge Per Pet Per Stay. Maximum 3 pets per room 10 pounds per pet per night. Breakfast available in adjacent services - fee applies. Arcade - over 18 only.
Room and proximity to motorway
Breakfast in services using voucher sold from hotel.. Breakfast very expensive and we were charged twice for cooked breakfast when only had one.. Also it was not clear what the kids eat free meant and conseqiently we had to pay a considerable extra amount for a childs breakfast. . because of the above we we charged a further 13£ on top of the breakfast voucher cost.. We have been making this stop for many years now and has been good value until this year.
Very friendly receptionist and free WiFi.
Poor quality breakfast and although WiFi was free it was unreliable.
Disappointed to pay full price when all around were adverts for £25 per room. Staff were not interested.Cafe next door advertised two meals for £10 but did not have most of the items on the menu, no alternative to chips, no hot drinks, only cold drinks available were sprite or small bottles.
The staff are always very friendly, helpful and welcoming. The rooms are comfortable, well decorated and clean. We particularly love the views over the lake and this is always our first choice place to stay when visiting family in England.
Would be good to have more teabags etc in the room (although these were freely given when we returned to reception to ask) and a few biscuits would be very welcoming after a long journey. Breakfast in the service station is good but some more information on the discount system and children's free breakfast would be helpful. After eating a cold breakfast my husband had a discussion with the restaurant staff and only then discovered that instead of having to take our breakfast all in one go to get the discount, we could have been given a voucher to go back and collect our cooked breakfast from the counter after we had eaten our cereal. Also the discount only covers a value of up to £10 and then you pay for the extras. The children's free breakfast was confusing - again after breakfast we discovered that this is for three items off the menu. We ended up paying considerably more for our breakfast than we expected and we ate it cold because we weren't informed that we could collect the cooked breakfast later.
The location but relies on this too much
The room and bathroom smelt very musty on arrival ; heating was erratic ;couldnt use the shower as the shower head was so unstable it sprayed the whole bathroom
Super view over a lake from the bedroom window. Balcony there also for the summer weather. Clean. Ample parking.
Ample parking - but beware ! Without a "permission to park" voucher on your car dashboard, the services parking warden will issue you with an £80 parking fine whilst you sleep in your bed ! Reception at the hotel assure you they will be able to get the fine revoked - we still await the outcome of our overnight stay with baited breath. Water drained too slowly from the bathroom sink.
An excellent one night stop over for a visit to/from Scotland, with excellent service from the receptionist. Although part of the motorway services, no road noise from our room at the back which had beautiful views overlooking the lake.
Very quick check in with friendly helpful staff and comfortable clean room. Thank you.
Hotel ok,main eating area filthy full of flies walked out very unhygienic! Uncovered food.
Hotel was ok
Clean large room
Had to wait outside to checkin which took 50 mins !