The BEST WESTERN Seraphine Kensington Gardens Hotel, a modern chic hotel, is in Royal Borough of Kensington and Chelsea in central London. It is conveniently located opposite Kensington Palace on Kensington High Street. Kensington Gardens and Hyde Park are also right opposite the hotel. Royal Albert Hall is five minutes' walk away and a short bus ride connects to Harrods and Oxford Street. Ideally located in central London, this modern intimate, chic hotel is a perfect choice for either a pleasurable holiday or business trip. All rooms are tastefully designed keeping the functionality in mind. The unique interiors and color scheme provides a perfect setting and its personality. Enjoy your stay.
Small room, but clean and well laid out for the size of it. If you can't carry your luggage up a couple of flights of stairs, this is not the hotel for you. The included breakfast is not good, I decided to eat elsewhere. Really nice location right outside of Hyde Park and close to the High Street Kensington Station. Would stay again.
The staff were helpful and accommodating and the location was excellent. Just a few blocks from the High Street Kensington tube station and Hyde Park across the street. The breakfast was simple but ample and the staff made you coffee or tea when you sat down. I arrived really early my first day and my room wasn't ready yet. I guess the manager read the look on my face as desperate; he gave me the brand new double room (at no extra cost) up on the top floor for the night. I highly recommend that couples request this room, it was really well situated. They transferred my bags the next day while I was out and about. The rooms were clean and fresh; the sink in the single was airplane size but the shower was spacious.
I stayed in a single for two nights and it was tiny. Do not bring a suit case any larger than a carry-on roller bag otherwise you will be sleeping on your luggage. I would also recommend asking for a room off of street-side if you're on the second or third floor.
Staff were extremely helpful, obliging and courteous, couldn't do enough to make our stay comfortable.
I did request a quiet room, so understanderable we were designated a back room as opposed to one at the front by the road, which was fine except the air conditioning units of neighbouring buildings were quite noisy.
The staff were all very helpful, attentive and willing to help. Good location.
The size of our room was not up to our expectations.
Good facilities and friendly staff. Room was clean with small shower room but very well maintained.
TV remote temperamental.
staff attentive and polite
Staff was very pleasant, courteous, and provided excellent service. Check in/out was quick and easy.
Easy check in, no fuss or hassle
Only one point not good in that tv in room the picture "pixelated" on some channels - hardly something though to downrate the hotel on
Did not get what I booked room wise.
Excellent staff Very clean
Room smelled slightly of cigarette smoke
Excellent central location; very friendly and helpful staff.
Room a little on the small side, but definitely acceptable for a short break stay