The BEST WESTERN Seraphine Kensington Olympia Hotel is ideally located on Kensington High Street; a short walk from the High Street Kensington Tube Station, this modern hotel overlooks Holland Park and is the perfect choice for leisure and business breaks with plenty to do in the surrounding area and beyond. All rooms are individually designed and have feature walls containing images of local monuments and attractions. Enjoy your stay.
Convenient to tube, Fairly recent remodel - rooms are not shabby, air conditioned, decent continental breakfast, helpful staff.
AC didn't quite keep up on one day of record July heat but that would not normally be a problem.
All you can eat breakfast
The room barely fits the double bed. You have to shuffle sideways to get by it.
The location. Nicely decorated and clean. Helpful staff.
A lot of stairs to get to the reception level. Fine if you're young and fit... Breakfast was ok but not in keeping with the style/price of the place.
the rooms were clean though small. The situation of the hotel wasclose to the Big Bus stop for sightseeing.
Very small reception area and breakfast served in the same area.One member of staff to attend to reception and breakfast!! We also had an executive room booked but were given one for disabled people.
the service from the staff and the room appearance. it was beautifully decorated and set a high standard
The amount of stairs to climb to get to first floor, then again onto second. The road noise was awful!! the air conditioning would not get cold. The bathroom fan stayed on all night and could not turn it off. (in the morning we were advised there was a switch) .
The breakfast is poor.
Staff friendly and helpful.
Entrance small and difficult to find. Steep stairs not good for older people.