Friendly, helpful staff. Excellent location just 7 minutes from Victoria station on foot.
Wi-Fi in reception only, walls are paper thin and the doors creak and locks are extremely loud. 2% charge for using a non-UK debit card.
It was only 150 feet from a very nice pub - the Marquis of Westminster.
This place was so incredibly bad that we checked out after one night, even though we had to pay for three days in advance. It would be nice to get a refund for the two days we did not stay, but I have little hope. It has not been posted to my account. Awfully shabby; 2% up-charge for using a non-UK MasterCard; extremely meager breakfast (with no choices); bathroom too small for me to sit on the toilet (I am 6'3"); toilet paper holder sitting on desk, with no toilet paper; rust all around the bottom of the bathroom door; little water pressure; and a hostile reception clerk at check in.
All the doors made lots of noise so hardly got any sleep - and not enough toilets and showers for that many people, they knocked on the door as the shower was on!!! And no soap or towels in toilets!! Hygienic???
The facilities around the room was nice and beautifully decorated, lobby, restaurant etc. The location was central
We were two girls traveling together and we had to share a bed spread and plaid. We did not try to get ekstra plaids and linen, so that might have been possible if we had bothered to ask.
Friendly staff, Excelent location and free wifi - awesome
Staff was kind, good location
Breakfast was poor. Continental - the cornflakes with milk, glass of juice and toast with jam + hotdrink. Smell in the corridor was bad, but in the room - OK.
near tourist spots
the common bathroom/toilet