|General||24 hour front desk, Air-conditioned, Complimentary breakfast, Laundry facilities, Parking (free), Pool (indoor)|
|Services||Airport shuttle (free), Business center, Laundry service|
|Policy||Pets not allowed||Landmarks||
Okay, 204 reviews across the web
|Breakfast||72% found the |
|Reception||58% said the |
|Price||Price is tolerable. Only 65% of guests had positive things to say about it.|
|Room Cleanliness||60% said |
|Beds||69% didn't like the |
|Grounds||Grounds are not very nice. 66% negative comments.|
|Hotel Cleanliness||55% thought |
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The staff and the breakfast! The a/c wasn't working, only one person on the desk. I fixed my own a/c but others were moved to another room!
No. Everything went well. The staff was excellent and so polite.I would certainly use priceline.com in the future and Comfort Inn Suites. Well pleased. Thank you!
ROOM SIZE GOOD--CLEAN
BREAKFAST WAS SLOW RAN OUT OF FOOD AND COFFEE.GOOD LOCATION
Ease of access to the airport
Poor service - unsafeWhen I cam to check in, 'the system was down' and had to wait 2 hours to check in - even though I prepaid. When I finally got to the room, the room had bad stains on the carpet - neither bedside lamp worked - the clock was unplugged - the privacy curtains would not close all the way because they were broke, the drain was slow, the shower curtain had holes in it. The AC had to be turned off and on for it to cool properly. WiFi did not work until hours later and the signal was about the same strength as dial up. I needed to print a page for my meeting that I had to edit and the printer was out of order. The entrance door at the end of the hall (by the stairs) did not shut and anyone could come in if they wanted to - did not feel safe at all. I left a tip for room service - they thanked me by not leaving me with any coffee and left the coffeemaker dirty. It appeared that the towels wer...
Nice breakfast, friendly staff, everything was clean and room was spacious; close to Churchill Downs.
Wifi was not working, and staff on site didn't know how to fix it. They had to call to get problem corrected. There was a metal piece protruding from the bed frame which caused painful injury on my leg. Old TV with poor picture.
The room seemed was dirty and the entire hotel seemed run down.The pull-out sofa was in horrible shape and the entire hotel seemed way below comfort inn and suites usual standards
internet did not work and they did not care, the printer also did not work. clean rooms but really was annoyed about the internet. the airport shuttle was good.was seriously disappointed about no internet. the staff did not care. fortunately the room was clean. next time will not stay in a comfort inn. not very comfortable. can get something better for $125/day
It was a pleasant experience.
NoEasy access to rental car area at airport and there was minimal airplane sounds after 9 PM.
Rooms were nice for price and location was excellent for our event.