Yes, they could not make available which had been confirmed and paid for in advance. Besides, one of the rooms offered is just off the street which is so noisy that we could hardly sleep.
near to the old town and the river/bridge, with a chain restaurant where can take dinner. Staff's good!
The breakfast was good and the waiters pleasant and helpful as was the receptionist.
We booked a superior double bed and got twin beds which were not very comfortable and the furniture was poor quality and tatty. It was certainly very expensive and barely 2* we paid the same rate at a hotel on lake Como which was infinitely better.
Friendly and helpful reception and restaurant staff, off site parking available for a charge, within a few minutes walk of the "old town", very good breakfast, good resturant and bar for evening meals.
Room was clean but furniture and bathroom were from the 60's and in great need of an updating. Room was at the back of the hotel so no outside noise nuisance but we could hear other guests walking along the corridor and closing their bedroom doors.
there was no A/C in the hotel , room is very small , there are bad smell